1 Call Center Agent Job in Troy, AL
ALWs Consulting is Hiring a Call Center Agent Near Troy, AL
Overview:
We are seeking a motivated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and a passion for customer service.
Duties:
- Handle inbound and outbound calls in a professional manner
- Provide information about products and services
- Conduct data entry accurately and efficiently
- Upsell products or services to customers when appropriate
- Analyze customer needs to offer the best solutions
- Communicate effectively with customers to ensure satisfaction
Qualifications:
- Previous customer service experience
- Excellent verbal and written communication skills
Benefits:
- Competitive salary
- Opportunities for career growth and advancement within the company
- Comprehensive training program provided
- Supportive team environment
If you are a customer-focused individual with strong communication skills and a desire to excel in a dynamic call center environment, we encourage you to apply for this exciting opportunity as a Call Center Representative.
Job Types: Full-time, Contract
Pay: $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Application Question(s):
- Please provide your email address.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Contractor
$29k-38k (estimate)
11/17/2023
10/10/2024
The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
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