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** Assistant Store Manager**
**Job Category****:** Retail - Management Jobs **Requisition Number****:** ASSIS006861 Showing 1 location **Job Details**
**Description**
The Assistant Store Manager is responsible for overseeing all sales floor, production, and donation operations. Drives process in their area of responsibility, and has the opportunity to oversee all store operations including contributing to and communicating plans to drive sales, production and service as needed.
RESPONSIBILITY LEVEL:
Implements organization's goals, may provide input into strategic goals for Retail stores operations. Conducts research, evaluates data, and reports on findings, supporting the development and implementation of policies, procedures, and programs. Has familiarity with the Retail stores operations budget, may provide input into spending decisions, particularly as pertains to vendors, systems, and projects. Typically works on projects and initiatives that span 12 months - 2 years.
PRINCIPAL DUTIES:
1. Leading and Developing Talent: May partner with coworkers to advance their development.
2. Project and Change Management: May serve as a team member, or subject matter expert, for formal or department projects. Contributes ideas and helps develop solutions, while balancing demands of project work and routine job responsibilities. Engages effectively in change affecting her/him, communicating appropriately with supervisor. Follows through on learning, skill building, and practice necessary to adapt to change.
3. Problem Solving: Light supervision; works independently. Periodic review of work by manager or direct customer. Researches, analyzes, and evaluates situations and reports on findings. Solves advanced problems.
4. Technical Skill: Advanced knowledge of professional principles and skills. Comprehensive knowledge of principles, practices and procedures of particular field of specialization.
5. Community Engagement: Champions Goodwill's community engagement initiatives. Aware of Goodwill's community partner organizational and participates in volunteer opportunities as pertains to role and interest. Participates in industry/knowledge groups.
6. Oversees product rotation to ensure a continuous flow of new merchandise.
7. Implement accurate operating procedures to attain maximum productivity and quality standards.
8. Supports the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage. Maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
9. Focus on individual and store production goals while maximizing the value of all donations to achieve budgeted sales and margin.
10. Responsible for customer serviceexperience, donor service, staff productivity, troubleshooting and proper cash controls with the flexibility to also monitor the production and donation operation as needed. Monitor the sales floor as needed.
11. Accurately calculate figures of manual discounts, percentages and budgets.
12. Accurately enter report data on time and monitor team's accuracy of data entry and timeliness, coaching if necessary.
13. Analyze report data and other documentation with the ability to share insight and submit action plans to leadership.
14. Consistently communicate and implement policies and procedures following up with any concerns from team.
15. Assure facility operates within safety standards.
16. Can easily ascertain employee strengths and delegate challenging work assignments to increase employee satisfaction and maximize productivity.
17. Responsible for completing other duties/responsibilities as assigned.
REQUIREMENTS:
1. Two years of college education or experience equivalency, and a minimum of 5 years' experience.
2. Forklift certification, if required at site.
3. Work varied schedule and flexible hours; a minimum of two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.
4. Must have working phone that allows for communication accessibility.
Experience in retail and/or production setting.
CORE CULTURAL COMPETENCIES:
1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.
2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.
3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.
4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues that suggest a change in approach or behavior is needed.
5. Drives Results: Demonstrates a strong drive to achieve meaningful results, through driving tasks to successful completion and closure. Sets high standards for own performance, showing determination in the face of obstacles and setbacks.
6. Ensures Accountability: Takes responsibility and ownership for successes and failures in own work. Monitors progress of performance and changes approach accordingly, following through on commitments.
PHYSICAL/SENSORY DEMANDS:
Equal Opportunity Employer
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
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**Licenses & Certifications**
Full Time
$48k-75k (estimate)
06/27/2024
07/10/2024
The following is the career advancement route for Assistant Store Manager positions, which can be used as a reference in future career path planning. As an Assistant Store Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Store Manager. You can explore the career advancement for an Assistant Store Manager below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Assistant Store Manager job description and responsibilities
To assist the Store Manager / Operations Manager to drive sales by managing the smooth functioning of the store and control the store team to ensure all work / policies & procedures are carried out within the remit of ‘Store daily operations’ (sales; merc
01/07/2022: Kansas City, KS
At least 10 years to become a store manager and a college degree.
12/20/2021: Flagstaff, AZ
They will often act as the primary store manager and carry out the responsibilities of the store manager when they are not available.
01/19/2022: Roanoke, VA
Assistant store managers (ASMs) are responsible for providing customers with a convenient and enjoyable shopping experience.
12/10/2021: Abilene, TX
Hiring, a lot of the paperwork and reporting, coaching and counseling, scheduling, depending on the store.
12/18/2021: Stamford, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Assistant Store Manager jobs
Ability to connect with the customer.
01/04/2022: Springfield, MA
Embrace Battles for more rewards.
12/30/2021: Boston, MA
Listen, understand and take action.
12/21/2021: Philadelphia, PA
Make checklists and to-do lists.
02/14/2022: Pascagoula, MS
Communicate as efficiently as possible.
01/27/2022: Tacoma, WA
Step 3: View the best colleges and universities for Assistant Store Manager.