14 Customer Care Representative, Remote Customer Care - Amazon Pharmacy Jobs in Salt Lake, UT
SORT BY
A
S
S
M
m
V
U
N
W
R
P
S
E
E
Customer Care Representative, Remote Customer Care - Amazon Pharmacy
$39k-49k (estimate)
Full Time | Transportation
1 Month Ago
Amazon is Hiring a Remote Customer Care Representative, Remote Customer Care - Amazon Pharmacy
DescriptionAs a Customer Care Representative, you will play an essential role in empowering our customers to
take their medications and achieve better overall wellness.
This position is fully remote and you'll be working from home virtually. This role will require you
to work a variable reduced hour schedule that may start and end outside of normal business
hours. This position is 30-39 hours per week, but may require additional or fewer hours due to
business requirements.
#everydaybetter
Key job responsibilities
Virtual Location - UT
Basic Qualifications
Company - PillPack, LLC - H96
Job ID: A2511042
take their medications and achieve better overall wellness.
This position is fully remote and you'll be working from home virtually. This role will require you
to work a variable reduced hour schedule that may start and end outside of normal business
hours. This position is 30-39 hours per week, but may require additional or fewer hours due to
business requirements.
#everydaybetter
Key job responsibilities
- Virtually assist customers and other advisors over the phone, email, and on the web with
- Manage both inbound and outbound calls
- Proactively identify solutions to questions you anticipate our customers having in each
- Take a hands-on approach to resolving every issue, owning it from start to finish or partnering
- Provide best-in-class service experience for our customers while working in a fast-paced
- Help answer customer inquiries regarding their insurance and copays, as well as shipping needs
- Provide our customers with technical support when navigating pharmacy.amazon.com
- Serve customers in a timely manner to ensure we are maximizing our relationship with them
- Understand each interaction is about more than solving a single problem, but an opportunity to
- Promote customer privacy and safety by maintaining adherence to the company's Work From Home policy
Virtual Location - UT
Basic Qualifications
- High school diploma or equivalent (must be 18 years of age or older)
- 6 months of professional experience working with computer and web-based tools
- Experience multitasking with phone and computer skills
- Ability to change your schedule frequently (every 3 weeks), with a two-week advance notice
- Submit and pass a pre-employment drug test in order to be considered
- 1 year of relevant phone or email customer service experience
- Excellent communication skills (spoken and written)
- Experience working in a customer service or call center
- Experience working in healthcare environment
- Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality
- Demonstrated ability to work as a team member
Company - PillPack, LLC - H96
Job ID: A2511042
Job Summary
JOB TYPE
Full Time
INDUSTRY
Transportation
SALARY
$39k-49k (estimate)
POST DATE
05/30/2024
EXPIRATION DATE
07/16/2024
HEADQUARTERS
RANDALLSTOWN, MD
SIZE
25 - 50
FOUNDED
2018
REVENUE
$50M - $200M
INDUSTRY
Transportation
Related Companies
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
