Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. You will be primary Technician of the facility and responsible for on the scene management and response to alarms within the data center. Your role as a team member will be to identify, notify, and stabilize when responding to alarms and other events within by conducting rounds throughout the facility taking down vital readings for the mechanical and electrical systems and escalates any problems that are found.

Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. How would you like to be a part of Earth’s most customer-centric company? Let’s work hard, have fun, and make history!
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Responsibilities
- Tasked with driving innovation while reducing operational costs in the facilities.
- Drive projects with moderate complexity.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, operational readings and facility management.
- Provide key performance indicators to senior engineers.
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Ensure all safety procedures are adhered to while performing work.
- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.
- Role may support more than one location/site.
- Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder
- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40 pounds
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

Experience

Basic Qualifications
· High school or equivalent diploma

· 2 years of electrical and/or mechanical experience OR 2 years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience

· 2 years of experience MS Office Suite experience

Preferred Qualifications

· 4 years of Data Center Engineering experience

· Associates or Bachelor’s Degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job Type: Full-time

Pay: $35.00 - $45.00 per hour

Expected hours: No more than 60 per week

Benefits:

• 401(k)
• 401(k) matching
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Night shift
• Overtime
• Rotating shift
• Rotating weekends

Application Question(s):

• Do you have mechanical, electrical, or HVAC experience? If yes, how many years?

Ability to Commute:

• Jackson, MS (Required)

Ability to Relocate:

• Jackson, MS: Relocate with an employer provided relocation package (Required)

Work Location: In person