121 Sr. Technical Program Manager, Customer Trust Jobs in Seattle, WA
Amazon is Hiring a Sr. Technical Program Manager, Customer Trust Near Seattle, WA
DESCRIPTION
Amazon Advertising is committed to maintaining and advancing trust for our customers. Within the Customer Trust team, we have a team that is focused on advancing this commitment and raising the bar through executing technical programs at scale. This role will work with multiple teams in Advertising.
You will be responsible for collecting business and system requirements from internal and external customers, writing specifications, identifying critical paths, mapping system dependencies, establishing and driving project plans from design to release, and managing production launches. You will be a catalyst for effective teamwork, communication, collaboration and commitment across multiple geographically separated groups delivering jointly on highly-visible mission-critical systems.
You will contribute to our success with your hands-on project management skills, deep technical expertise, good understanding of business, and excellent leadership skills.
Our team offers great opportunities for self-driven and results-oriented individuals who are not afraid of big challenges, love to innovate, are focused on excellent customer experiences, and can successfully drive programs from start to finish.
About you: You are a seasoned technical program manager/engineer looking for a career where you will be able to lead initiatives across numerous teams at Amazon, both within Ad Products, and beyond. Your focus will be to help teams design their systems and customer experiences in a manner that upholds our high bar for customer trust. You are able to quickly grasp system design, data flows and other technical aspects of a service. You also enjoy learning and contributing to aspects about the business, legal, or marketing side of a product. You are an excellent translator between various part of the business and the technical teams you work with. Above all, you feel strongly about protecting customers.
Key job responsibilities
Responsible for the end-to-end project management functions of large programs including planning, risk and issue management, trade-offs and execution.
Develop critical paths and system dependency maps
Effectively cooperate with customers, technical staff and leaders, business leaders and executives to define and deliver complex features.
Thrive in ambiguity, define and plan programs in a fast paced and highly-technical organization, and secure buy in from internal and external stakeholders.
Create, maintain and disseminate project information to stakeholders.
Partner as a technical liaison between customers and engineering teams.
Preferred Qualifications
Experience with information security, privacy, regulatory, or compliance technical program execution
BASIC QUALIFICATIONS
- 5 years of technical product or program management experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience building and evaluating system-level technical design
- Experience developing and executing/delivering product and technical roadmaps
PREFERRED QUALIFICATIONS
- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Job Summary
Full Time
Transportation
$135k-176k (estimate)
08/31/2024
11/06/2024
RANDALLSTOWN, MD
25 - 50
2018
$50M - $200M
Transportation
