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Amazon
Indiana, PA | Full Time
$64k-83k (estimate)
3 Weeks Ago
Team Lead, Last Mile Operations
Amazon Indiana, PA
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$60k-77k (estimate)
Full Time | Transportation 3 Weeks Ago
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Amazon is Hiring a Team Lead, Last Mile Operations Near Indiana, PA

DescriptionJob summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team lead for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
We're seeking a Team lead for our Delivery Station. In this role you will be responsible for shift operations at our DS and support the Station Manager in performance management and driving the operational plan.
Title: Team Lead
Location: Vijayawada.
Essential Functions
  • Defining , building and executing the delivery process from delivery station to customer address
  • Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management
  • Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.
  • Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
  • Analysis of the data reports to identify performance bottlenecks and improve performance
  • Implement the formal process control and process improvement mechanisms such as Kaizen
  • Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs.
  • Work on ground to enable network with new product launches and partner with the operations and other teams.
  • Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets.
  • Handling day to day operational escalations and manage the issues.
  • Internal/External Stake holder management.
Essential Skills
  • Strong leadership capabilities and people management skills
  • Ability to work under pressure situations
  • Ability to work in ambiguous situations
  • Good communication skills. Ability to communicate and explain to individual and the team, what needs to be achieved for the Delivery Station/Amazon.
  • Listening skills: Gains input and commitment from all involved in delivering their specific part.
  • Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects.
  • High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs.
  • Analytical Skills: Effectively analyse and interpret information, identifying & validating key facts, including reviewing alternatives to determine advantages and associated risks.
Basic Qualifications
  • Bachelor's degree
  • Speak, write, and read fluently in English
  • Experience with Microsoft Office products and applications
Preferred Qualifications
  • MBA
Company - ATSPL - Andhra Pradesh - C75
Job ID: A2741626

Job Summary

JOB TYPE

Full Time

INDUSTRY

Transportation

SALARY

$60k-77k (estimate)

POST DATE

08/25/2024

EXPIRATION DATE

09/12/2024

HEADQUARTERS

RANDALLSTOWN, MD

SIZE

25 - 50

FOUNDED

2018

REVENUE

$50M - $200M

INDUSTRY

Transportation

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