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Ambercare
Alamogordo, NM | Full Time
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Alamogordo, NM | Full Time
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Service coordinator
Ambercare Alamogordo, NM
$36k-45k (estimate)
Full Time | Skilled Nursing Services & Residential Care 2 Days Ago
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Ambercare is Hiring a Service coordinator Near Alamogordo, NM

To apply via text, text 6086 to 575-205-1296.

Position Summary This position is responsible for coordinating administrative, business and other operational activities in the agencies such as HR, payroll, A / P, scheduling and resolving client issues in conjunction with the Agency Director.

Hours : Monday through Friday 8 am - 5 pm - 1 hour lunch

Location : Ambercare 788 Washington Avenue Alamogordo, NM 88310

At Addus we offer our team the best :

  • Medical, Dental and Vision Benefits
  • Monthly Bonus
  • Continued Education
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties :

  • Oversee the new hire process for all new employees and ensure all documentation is completed timely and accurately.
  • Ensure all employee records (including payroll records) are current, accurate and updated as needed.
  • Collaborate with the Corporate HR team for benefit enrollment processes.
  • On-board and train new branch Administrative employees.
  • Provide thorough, complete follow-through on escalated client complaints and theft claims.
  • Ensure WOTC applications, Forms I-9 and any other applicable paperwork is completed timely for each new employee.
  • Report all new Leave of Absence requests appropriately and assists the HR team with the leave process.
  • Set up training for all new and current employees. May oversee or facilitate classes including quarterly in-service meetings.
  • Coordinate Internal Audit Responses to the Contracts Department and QA team for employee files only
  • Oversees compliance with HR processes and procedures throughout branch
  • Ensures all required A / P related paperwork is scanned and submitted for payment
  • Follows up on all Private Duty Hot-Lead Assessments and Deposits
  • Supervises monthly Service Monitoring Calls with state Department on Aging
  • Files APS Reports and follows up with agency; handles related employee issues as appropriate
  • Responds to and resolves all service complaints filed with the state or state agencies
  • Ensures the appearance of the branch’s open environment is professional : neat, clean, orderly and generally free of clutter
  • Supervises the purchasing and material management functions for all branch office supplies
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Performance Responsibilities :

  • Maintains positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Represents the organization professionally at all times

Position Requirements & Competencies :

  • Medical Assistant diploma from an accredited vocational institution or a community college course in medical assisting
  • Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified assistant through the American Association of Medical Assistants (AAMA) may be required
  • 3-5 years of recent experience working in a medical facility as a Medical Assistant and / or documented evidence of externship completed in a medical office
  • Must be organized and able to multitask
  • Computer proficiency - MS Office
  • Occasional travel between facilities may be required
  • Must have reliable transportation, valid driver license and state required insurance

To apply via text, text 6086 to 575-205-1296

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Last updated : 2024-07-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$36k-45k (estimate)

POST DATE

07/04/2024

EXPIRATION DATE

10/03/2024

WEBSITE

ambercare.com

HEADQUARTERS

ALBUQUERQUE, NM

SIZE

1,000 - 3,000

FOUNDED

1994

TYPE

Private

CEO

MARY MERRELL

REVENUE

$10M - $50M

INDUSTRY

Skilled Nursing Services & Residential Care

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The following is the career advancement route for Service coordinator positions, which can be used as a reference in future career path planning. As a Service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service coordinator. You can explore the career advancement for a Service coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

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01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

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Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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