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Qualtrics
Provo, UT | Full Time
$71k-96k (estimate)
3 Days Ago
Qualtrics
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Ambia Solar
Provo, UT | Full Time
$81k-106k (estimate)
6 Months Ago
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Recruiting - Redstone
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Signals
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Provo, UT | Full Time
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Qualtrics
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$81k-105k (estimate)
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Provo, UT | Full Time
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Vivint
Provo, UT | Intern
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Signals
Provo, UT | Intern
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Qualtrics
Provo, UT | Full Time
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Vivint
Provo, UT | Intern
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Marketing Manager
Ambia Solar Provo, UT
$81k-106k (estimate)
Full Time 6 Months Ago
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Ambia Solar is Hiring a Marketing Manager Near Provo, UT

DescriptionJob Overview:The Marketing Manager for Online Presence and Customer Feedback is responsible for overseeing and optimizing our digital presence, managing customer reviews, Net Promoter Scores (NPS), customer surveys, and leveraging insights to enhance the overall customer experience. This role involves strategic planning, data analysis, and collaboration with cross-functional teams to ensure a positive and cohesive online brand image.
Key ResponsibilitiesWebsite Management:
  • Develop and implement strategies to enhance the company website's user experience.
  • Collaborate with web developers to ensure the site is up-to-date, visually appealing, and optimized for search engines.
  • Monitor website analytics and implement improvements based on data insights.
Customer Reviews And Ratings
  • Monitor and manage customer reviews across various platforms.
  • Develop strategies to encourage positive reviews and address negative feedback promptly.
  • Collaborate with customer service teams to resolve issues highlighted in reviews.
Net Promoter Scores (NPS) And Customer Surveys
  • Implement and manage NPS and customer survey programs to gauge customer satisfaction and loyalty.
  • Analyze survey data to identify areas for improvement and implement action plans accordingly.
Online Reputation Management
  • Develop and maintain a positive online brand image.
  • Respond to customer inquiries and feedback on social media and review platforms.
  • Implement reputation management strategies to enhance brand credibility.
Data Analysis And Reporting
  • Analyze website performance metrics, customer reviews, NPS, and survey data.
  • Provide regular reports and insights to leadership on the effectiveness of online initiatives.
  • Use data-driven insights to recommend improvements and optimizations.
Cross-Functional Collaboration
  • Collaborate with the marketing team to align online initiatives with overall marketing strategies.
  • Work closely with customer service, product development, and sales teams to address customer concerns and improve the customer journey.
Content Management
  • Ensure that online content is accurate, relevant, and aligned with the brand messaging.
  • Collaborate with content creators to develop engaging and informative content for the website and other online platforms.
Qualifications
  • Proven experience in digital marketing, website management, and customer feedback analysis.
  • Familiarity with web analytics tools, customer survey platforms, and reputation management tools.
  • Strong analytical skills and the ability to interpret data to drive strategic decisions.
  • Excellent communication and interpersonal skills.
  • Experience with SEO best practices and content management systems.
  • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.
AmbiaAmbia is a residential Solar Panel installer in the United States. Ambia is dedicated to providing homeowners with power for their homes, while offering a unique and quality customer experience from start to finish.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please inform your recruiter.

Job Summary

JOB TYPE

Full Time

SALARY

$81k-106k (estimate)

POST DATE

12/17/2023

EXPIRATION DATE

07/16/2024

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The job skills required for Marketing Manager include Initiative, Leadership, Insight, Digital Marketing, Collaboration, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Marketing Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Marketing Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Marketing Manager positions, which can be used as a reference in future career path planning. As a Marketing Manager, it can be promoted into senior positions as a Marketing Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Marketing Manager. You can explore the career advancement for a Marketing Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Marketing Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Marketing Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Marketing Manager job description and responsibilities

Provide reports and analysis of marketing activities to senior managers and board of directors.

01/18/2022: Little Rock, AR

Develop and activate marketing campaigns dedicated to driving brand awareness and consideration with new customer audiences.

02/15/2022: Washington, DC

Direct the hiring, training, and performance evaluations of marketing staff and oversee their daily activities.

01/29/2022: Duluth, MN

Drive the utilisation of Marketing Development Fund and work on constant program optimisation (like budget, performance metrics, program elements etc.).

01/05/2022: Galveston, TX

The outdoor marketing manager will ensure toolkit sufficiency for all relevant campaigns and make sure these tools are efficiently distributed.

12/13/2021: Lowell, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Marketing Manager jobs

Extensive experience with practices and techniques related to traditional and digital marketing within the retail landscape.

12/20/2021: Virginia Beach, VA

Work with creative teams on developing compelling and engaging content across all marketing channels for a cohesive look and feel.

02/21/2022: Chicago, IL

Successful candidates will have a deep knowledge of experiential marketing and project management experience.

12/27/2021: Huntington, WV

A marketing manager needs leadership abilities and excellent project management skills to lead their team.

02/12/2022: Bergenfield, NJ

Along with being able to provide feedback, marketing managers need to be able to accept feedback calmly and without getting angry.

01/02/2022: Moline, IL

Step 3: View the best colleges and universities for Marketing Manager.

Butler University
Carroll College
Cooper Union
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Providence College
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