This role is primarily responsible for providing exceptional hospitality and customer service in our dining room. As a Server working in our community, you will assist in the preparation in serving meals in our kitchen. The Server would also help ensure the kitchen, stock room, food area, and dining room are kept clean. The individual will also play a large role in the execution of special events and actively maintaining proper sanitation and safety standards for all meals served.

Benefits

• Competitive Salary
• Paid-Time Off Paid Holidays
• Flexible Schedule; Full-time/Part-time available
• Health Insurance, Dental Insurance, Vision Insurance
• Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
• Career Growth Opportunities
• Tuition Reimbursement
• Employee Assistance Programs

• Some benefits may only be eligible to full-time team members.

Starting rates are dependent on experience.

Experience/Education

• High School Diploma or equivalent is preferred.

Minimum eligibility requirements

• Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job.
• Must understand and follow therapeutic diet orders for residents when serving food.
• Must have compassion for and desire to work with the elderly.
• Must demonstrate the ability to work responsibly as a team member as well as an individual.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Must be able to communicate effectively with residents, families, staff, vendors and the general public.
• Must meet all health requirements.
• Must pass criminal background check.
• Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation.

Essential functions

• Set up and break down all dining areas in the appropriate time manner. All set up done 30 minutes before opening time.
• All Silverware, glasses and plates are to be clean, chip free, maintained, and free of spots.
• Be in uniform at all times during your shift.
• Have a working knowledge of all allergies, food ingredients and preparation methods for menu items.
• Always maintain a working presence on the dining room floor. Tend to all Resident’s needs in a timely and professional manner. Be proactive at problem solving.
• Adhere to schedule, if changes need to be made inform a manger at least a week in advance, actively seek a replacement for a shift that you will not be able to cover.
• Maintain a clean, organized, and sanitary workstation always.
• Complete any other tasks assigned to you by your manager.
• Prepares alternate meals as required.
• Ensure suitable meals are served to the appropriate Residents

Customer service

• Responsible for ensuring that all employees are providing excellent customer service to internal and external customers.
• Perform job duties for residents and with team members in a courteous and professional manner.
• Take initiative to ensure resident safety and satisfaction is a priority.
• Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents’ families and friends, prospective residents and their families, referral sources, vendors, and regulators).

Residents’ rights

• Ensure compliance and understanding of all regulations regarding residents’ rights.

Other

• Adheres to prescribed sanitation practices and procedures.
• Performs similar or related duties as required or directed.
• Follow company policies and procedures.
• The job description provides a framework for the job; other duties may be assigned as necessary.

Working conditions (travel, hours, environment)

• Scheduled hours; possible overtime. May work in other positions temporarily when necessary.
• Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants.
• May be subject to the handling of and exposure to hazardous chemicals.

Physical/sensory requirement

• Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff.
• Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.