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Field Operations Supervisor
$101k-129k (estimate)
Full Time 3 Days Ago
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Ambulnz NY2, LLC is Hiring a Field Operations Supervisor Near Albany, NY

Title: Field Operations Supervisor

Location: Albany, NY 1220

Employment Type: Full-Time

Hourly Range: $25-$36.50 per hour

Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo:

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care.

We are seeking motivated applicants with relevant healthcare and/or call center sales experience to join our fast-growing department, booking patients with our mobile health team from lists provided by our partners.

RESPONSIBILITIES:

  • Follow all pertinent DocGo policy and procedures
  • Functions as an on-line supervisor, monitoring operations to ensure the delivery of quality and effective service.
  • Works as part of a supervisory team with management staff to ensure continuity, consistency, and strong lines of communication.
  • Monitors operations to ensure that all personnel comply with company policies and procedures.
  • Regularly oversees site stocking/cleaning to ensure they meet or exceed requirements regarding maintenance, equipment, supplies and cleanliness.
  • Ensures that personnel keep the site location in a clean, sanitary, and functional condition.
  • Ensures all scheduling requirements are met within a timely fashion.
  • Duties may include scheduling and staffing, logistics management, clinical and administrative QA/QI, and performance management.
  • Manages and supports Site Leads and team with operations, logistics, staffing, and scheduling.
  • Other tasks as assigned.

QUALIFICATIONS:

  • 2 years of experience in a supervisory role (preferred)
  • Valid Driver’s license (required)
  • Knowledge of HIPAA (Health Insurance Portability and Accountability)
  • Staff scheduling experience
  • Problem solving skills, attention to detail, & organization skills
  • Proficiency in Microsoft Office
  • Excellent verbal and written communication skills
  • Paramedic Certification Preferred

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Job Summary

JOB TYPE

Full Time

SALARY

$101k-129k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

08/25/2024

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The job skills required for Field Operations Supervisor include Logistics, Scheduling, Microsoft Office, Problem Solving, Written Communication, Field Operations, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Operations Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Operations Supervisor positions, which can be used as a reference in future career path planning. As a Field Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Operations Supervisor. You can explore the career advancement for a Field Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Field Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Field Operations Supervisor job description and responsibilities

Demonstrate outstanding leadership skills by providing guidance and support to staff in case of conflicts and work related issues.

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Monitor and manage expenses within the assigned budget.

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Supervise office staff in the day-to-day functions of the department.

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Delegate work responsibilities for staff and monitor employee attendance on a daily basis.

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A field operations manager oversees the field staff, or the employees who work outside of the office.

04/29/2022: Providence, RI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Field Operations Supervisor jobs

Creating and managing team schedules.

04/27/2022: Austin, TX

Evaluating performance and providing feedback.

03/16/2022: Fort Wayne, IN

Evaluate performance level of field offices for quality purposes.

02/23/2022: Scranton, PA

Ensure Customer Success and Retention.

04/22/2022: Akron, OH

Determine the best way to measure understanding.

03/27/2022: Burlington, VT

Step 3: View the best colleges and universities for Field Operations Supervisor.

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