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Amches, Inc. now an InterImage Company is Hiring a Mobile Wireless Technician, Pentagon On-site Near Arlington, VA
At InterImage, our success is based on creating an environment in which both our employees and customers thrive. Our first goal at InterImage is to create a business that's a great place to work. With this foundation in place, we have been able to construct a high-performance company committed to delivering superior outcomes for our employees, our customers and the country. InterImage is looking for talented Mobile Wireless Technician to work on-site at the Pentagon. The ideal candidate will be responsible for providing helpdesk support for mobile devices. This position will also provide minor configuration and troubleshooting for Wi-Fi and LAN networks, technical consulting support, and user assistance. Essential Duties And ResponsibilitiesEssential duties and responsibilities include the following. Other duties may be assigned. Commitment to integrity, knowledge / quality of work, supporting financial goals of the company, initiative / motivation, cooperation / relationships, problem analysis / discretion, accomplishing goals through organization, positive oral / written communication skills, leadership abilities, commitment to Affirmative Action, reliability / dependability, flexibility and ownership / accountability of actions taken.
Provides technical support for a fleet of iPads and other mobile devices.
Provides support for CISCO VoIP phones.
Supports devices on the LAN and wireless networks.
Provides system upgrades for mobile devices.
Configures networks for certain sets.
Troubleshoots iOS and Android devices for staff.
Configures mobile applications.
Replaces mobile devices and assists users with setup.
Configures, updates, and downloads device software including zoom, web browsers, and other apps.
Education / ExperienceBachelor's degree and a minimum of five (5) years’ relevant experience, or equivalent combination of education / experience. Job Specific Knowledge / Skills / Abilities
Expert knowledge of multiple system environments including networks.
Must have exceptional communication skills with the ability to quickly grasp and adapt to new concepts, technologies and environments.
Thorough understanding of routing and switching concepts along with a deep understanding in Windows Lan based technologies.
Ability to administer highly reliable systems solutions for delivering required business capabilities.
Strong analytical and problem-solving skills.
Ability to effectively utilize available tools and resources to resolve issues.
Excellent verbal and written communication skills.
Excellent customer service and relationship building skills.
Ability to work effectively in self-directed manner.
Ability to work effectively both individually and in a team environment.
REASONING ABILITYAbility to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations Must be US Citizen and hold an Active SECRET security clearance.InterImage is an Equal Employment Opportunity Employer M/F/D/V.