We are currently in search of an individual with exceptional customer service skills and a solid six months (or more!) of experience within the financial industry, encompassing both teller and new accounts responsibilities. As a Member Service Representative II, your role will be instrumental in assisting our valued members with a diverse range of financial services.

What your day will look like:

• Utilize your knowledge of credit union products and services to provide expert assistance to members, ensuring inquiries and transactions are handled with precision and courtesy

• Handle various transactions and providing expert guidance to our members

• Become the go-to expert on teller transaction codes and check cashing

• Manage accounts with the utmost attention to detail

• Take charge of issuing, reissuing, or hot carding ATM cards/Visa Debit cards

• Assist members with any issues related to unauthorized use of ATM/Visa debit cards

• Balance daily transactions and cash totals with accuracy, efficiency, and timeliness

• Showcase effective oral and written communication with all credit union employees

• Attend monthly staff meetings and actively participating in assigned training sessions

• Handle incoming mail, night deposit mail, western union, and bank-to-bank wires with precision

Branch Hours

Monday - Friday: 9:00am - 5:30pm

The pay range:

$20.05 - $25.79.

An applicant with six months of financial institution experience (to include new accounts) can expect to start at $20.05 per hour

The benefits:

We are committed to providing an enjoyable work environment and outstanding job opportunities, while providing excellent benefit options to meet our employees short and long-term goals. We have a reputation for offering an outstanding benefit package to our employees that work 30 or more hours per week.

• Work-Life Balance
• Generous PTO (Paid Time Off)
• 11 Paid holidays
• Paid Bereavement Leave
• Paid Jury Duty leave
• Training and advancement opportunities
• 401k with match up to 6%
• Mortgage discounts
• No interest employee loans for work wear
• Paid volunteering at ACU sponsored events
• Bonus opportunities
• Company paid long term disability and life insurance
• Full Medical, Vision and Dental benefits
• Annual employee event for all staff and their families
• Employee Assistant Program (EAP)
• Free Checks
• Free wire transfers
• AND MORE!

What you will bring:

Education:

• High school diploma or equivalent

Experience:

• Six months to one year of experience working in a financial institution or related field

If you are ready to embark on a journey towards professional growth and engagement in a supportive environment, we encourage you to apply for this exceptional opportunity. Join our team and be part of a company that values professionalism, excellence, and dedication.

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer.

Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.