About us

American Alternative Court Services is an Outpatient Behavioral Health Services Provider in Marietta, GA. We are professional, agile, and supportive.

Job Overview:

We are looking for a detail-oriented Bilingual Administrative Assistant to join our team. The ideal candidate must be fluent in both Spanish and English and will provide support with various administrative tasks to ensure the smooth operation of the office.

Duties:

• Manage the front desk by greeting visitors and answering incoming calls
• Provide personal assistant support to executives as needed
• Organize and maintain physical and digital files
• Demonstrate excellent phone etiquette when communicating with clients and colleagues.
• Utilize computerized systems for data entry and record-keeping
• Offer customer support by addressing inquiries and resolving issues promptly
• Coordinate with various departments to facilitate office operations
• Scheduling appointments, verifying client information, such as address, telephone number, insurance, legal name, invoicing, collecting out-of-pocket co-payment from clients at the point of service, accessing account balances, and answering questions upon client request, judicial officers, probation officers, medical professionals, and employers.
• Must be willing to perform other tasks as needed.

Qualifications:

• Proven experience as an Administrative Assistant or in a similar role
• Proficient in phone systems and customer service principles
• Strong computer skills, including MS Office (Word, Excel, Outlook)
• Excellent organizational and multitasking abilities
• Exceptional phone etiquette is required.

Pay: $15.00 - $17.00 per hour.

This position offers opportunities for professional growth and development in an engaging work environment. If you meet the qualifications and are looking to contribute your skills to a dynamic team, we encourage you to apply.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Marietta, GA 30067 (Required)

Work Location: In person