1 american directions Job
American Directions Research Group is Hiring a Call Center Representative Near Lakeland, FL
Work Location: This role is IN PERSON, located at our Lakeland, Florida facility
Job Type: Part-time
Currently Hiring for Evenings & Weekends: 5pm -10pm (M-F) and 3pm-10pm Saturdays & Sundays
AMERICAN DIRECTIONS is currently hiring Call Center Representatives for its facility in Lakeland, Florida. This role is a part-time opportunity with evenings and weekends scheduled with some flexible schedule options available! This is not a remote position, must be able to work on site.
On a daily basis, American Directions Call Center Representatives call folks all across the United States to gather their opinions. In this role, you conduct over-the-phone surveys, speak to hundreds of Americans, record their answers and submit the completed surveys. NO SALES INVOLVED! This position is 100% outbound calling and we are looking for outgoing, friendly and pleasantly persistent individuals! No previous experience necessary.
What we will provide:
- Starting pay range of $13.00-$14.00 per hour (dependent on availability for certain shifts, work experience, and/or fluency in Spanish)
- Biweekly pay with direct deposit
- Paid training
- Potential growth within the company
- Openings are available for Bi-Lingual Spanish speakers
- Exceptional communication skillsoutgoing, friendly, and pleasantly persistent phone demeanor
- You must be able to pass both a reading and pronunciation test.
- Task-oriented and focus-driven
- The ability to multi-task
- You will need to listen to a respondent and record answers at the same time.
- Proficient and accurate ability to type verbal responses where required
- Casual dress code / work appropriate attire is expected.
Job Summary
Full Time
$36k-46k (estimate)
06/16/2024
07/01/2024
americandirections.com
WASHINGTON, DC
200 - 500
1986
BRIAN LOPEZ
<$5M
Business Services
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The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
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Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
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The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
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