23 Analyst-Operational Excellence (Third-Party Risk) Jobs in New York, NY
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Analyst-Operational Excellence (Third-Party Risk)
$77k-100k (estimate)
Full Time
2 Months Ago
American Express is Hiring an Analyst-Operational Excellence (Third-Party Risk) Near New York, NY
You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
How will you make an impact in this role?Enterprise Digital & Data Solutions (EDDS) develops and scales high-impact, mobile-centric and personalized digital experiences, powered by data & analytics, throughout the customer lifecycle. EDDS Operational Excellence enables profitable business growth and exceptional customer experiences driving excellence, speed and agility across products, platforms, processes and capabilities. Through the design and implementation of an effective framework, the EDDS Ops Excellence Team will ensure the EDDS organization is fulfilling on its obligations to customers and has a robust control environment operating in compliance with evolving global regulations.
In line with Amex’s “three lines of defense” approach to risk management, the Operational Excellence team (First Line of Defense) actively works with Second Line of Defense (Global Risk, Compliance, Privacy) and Third Line of Defense (Internal Audit) teams to ensure adequate implementation of risk management framework requirements.
This is an exciting time to join a team that is developing new strategies, implementing new processes, and building new partnerships across the Blue Box to bring greater value to the Third-Party Lifecycle Management Program (TLM). The Analyst will become part of a high performing team to deliver on the EDDS Operational Excellence vision and objectives. Under the Manager, EDDS Operational Excellence, the Analyst will assist first line of defense operational risk activities for Digital and Data initiatives, to ensure the EDDS business meet compliance and regulatory requirements within the TLM Program.
The Analyst, EDDS Operational Excellence will be responsible for:
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
How will you make an impact in this role?Enterprise Digital & Data Solutions (EDDS) develops and scales high-impact, mobile-centric and personalized digital experiences, powered by data & analytics, throughout the customer lifecycle. EDDS Operational Excellence enables profitable business growth and exceptional customer experiences driving excellence, speed and agility across products, platforms, processes and capabilities. Through the design and implementation of an effective framework, the EDDS Ops Excellence Team will ensure the EDDS organization is fulfilling on its obligations to customers and has a robust control environment operating in compliance with evolving global regulations.
In line with Amex’s “three lines of defense” approach to risk management, the Operational Excellence team (First Line of Defense) actively works with Second Line of Defense (Global Risk, Compliance, Privacy) and Third Line of Defense (Internal Audit) teams to ensure adequate implementation of risk management framework requirements.
This is an exciting time to join a team that is developing new strategies, implementing new processes, and building new partnerships across the Blue Box to bring greater value to the Third-Party Lifecycle Management Program (TLM). The Analyst will become part of a high performing team to deliver on the EDDS Operational Excellence vision and objectives. Under the Manager, EDDS Operational Excellence, the Analyst will assist first line of defense operational risk activities for Digital and Data initiatives, to ensure the EDDS business meet compliance and regulatory requirements within the TLM Program.
The Analyst, EDDS Operational Excellence will be responsible for:
- Maintenance and support of Third Party Lifecycle Management Reporting including performance metrics, and monthly results
- Partner with our internal business teams and stakeholders to ensure that policy timelines for Pre and Post Contract Third Party Lifecycle Management requirements are met.
- Prepare presentations and communicate status updates at all levels, including senior leadership and EDDS TRM Monthly Meeting Forum
- Provide TLM training and process guidance to Third Party Relationship Managers (TRM) and other BU teams across the globe on end-to-end Third-Party Management
- Maintain Third Party inventory list for EDDS Third Parties and track and validate all EDDS contracts
- Maintain working knowledge of the E2E TLM program including GSM engagement, process flow of TLM action items, downstream impacts, and Due Diligence requirement knowledge.
- Must keep a high-level understanding of the Third Parties and services to ensure accurate risk ratings are established.
- Lead identification of opportunities to improve internal controls, compliance, risk, and regulatory adherence.
- Support any ad hoc request from various stakeholders including EDDS Leadership, GCO, IAG, TSM, TLM, GRO and others
- Operating as a trusted advisor to Business and Support groups across the American Express enterprise, supporting them in meeting their expectations, maintaining strong business focus and presence
- University degree or higher or equivalent work experience
- Technical risk management skill set, ideally with experience supporting global platforms, processes or capabilities
- Able to use all Excel functionality, proficient in PowerPoint, Word, VISIO
- Strong organizational skills with ability to succeed in a fast-paced, collaborative and team-oriented environment with evolving business needs
- Expertise in end-to-end process mapping/ process improvements skills with ability to identify potential business, compliance, and/or process risks/gaps.
- Independent, self-motivated, with an ability to adapt and be flexible in a team environment
- Exceptional verbal and written communication skills, alongside excellent analytical skills
- Must be able to prioritize effectively leveraging strong organization and analytical skills.
- Proven ability to manage multiple projects and priorities simultaneously and independently from end-to-end
- Ability to learn quickly, “connect the dots” with a strong track record of developing ideas from concept to deployment and delivering win-win solutions for the business.
- Ability to challenge the status quo
- Understanding of the Third-Party Lifecycle Management process and requirements highly preferred
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Job Summary
JOB TYPE
Full Time
SALARY
$77k-100k (estimate)
POST DATE
07/11/2024
EXPIRATION DATE
10/02/2024
WEBSITE
americanexpress.com
HEADQUARTERS
PLANTATION, FL
SIZE
>50,000
FOUNDED
1850
TYPE
Public
CEO
PHILLIP WEBB
REVENUE
$10B - $50B
Related Companies
About American Express
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.
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The job skills required for Analyst-Operational Excellence (Third-Party Risk) include Insight, Initiative, Leadership, Written Communication, Analytical Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an Analyst-Operational Excellence (Third-Party Risk). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Analyst-Operational Excellence (Third-Party Risk). Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for Analyst-Operational Excellence (Third-Party Risk) positions, which can be used as a reference in future career path planning. As an Analyst-Operational Excellence (Third-Party Risk), it can be promoted into senior positions as a Business Intelligence Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Analyst-Operational Excellence (Third-Party Risk). You can explore the career advancement for an Analyst-Operational Excellence (Third-Party Risk) below and select your interested title to get hiring information.
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