You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About Enterprise Strategy

Enterprise Strategy (ES) is the internal consulting division of American Express. We work directly with the CEO, the executive team, and senior leaders to provide thought leadership and an external perspective on the most important strategic priorities of the company.

Enterprise Strategy grows high-potential colleagues into future leaders at American Express. Our team members develop deep subject matter expertise and leadership skills in stretch roles that unlock their full potential, working collaboratively with senior leaders across the company. Subsequently, our team members transition to take on key leadership roles within the business.

As Director, Talent Management, you’ll work within the Chief Strategy Officer’s executive office to support the team’s mission to attract and develop top talent to be future leaders at American Express. As a key member of the Enterprise Strategy extended leadership team, you’ll establish yourself as a trusted partner and collaborate closely with colleagues across our New York, London, and Gurgaon offices, as well as with CEG partners. You’ll contribute thought leadership and excellent project and stakeholder management to drive forward Enterprise Strategy’s talent goals.

How will you make an impact in this role?

• Talent strategy: Develop and lead ES talent strategy from acquisition through to roll out, ensuring we are forecasting for, acquiring, and retaining top talent, while also ensuring smooth operations

• Global recruitment: Lead end-to-end global recruiting strategy and execution for experienced hires and campus programs in partnership with Global Talent Acquisition partners. Drive diversity and inclusion recruitment strategies

• Learning and development: Oversee new joiner and tenured colleague training, leadership, and career development. Design and execute a robust training curriculum including consulting skills, payments knowledge, Amex knowledge, leadership skills, and career development. Partner with colleagues and external vendors to develop impactful content

• Operations: Lead various colleague internal operations and processes including compensation, onboarding, and location transfers and visas

• Team leadership: Integrate into global team culture, keeping a pulse on the team, while also leading one direct report and recruiting and training committees comprised of ES colleagues across New York, London, and Gurgaon offices

• Special projects: Tackle additional projects, as needed, to ensure that the team is well-positioned to attract and retain top talent

Minimum qualifications

• 5 years’ experience in talent management or related.

• Knowledge of talent management fundamentals including recruitment and training.

• Strategic thinker with the ability to define strategies, prioritize goals, and navigate ambiguity

• Self-starter who can identify new opportunities to pursue and flex when faced with changing priorities.

• Project management skills, including balancing multiple projects at once, work planning, and execution discipline.

• Strong relationship management skills, including the ability to build strong relationships and influence colleagues at all levels.

• Team player who positively impacts ES culture and can keep a pulse on team sentiment.

• Strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality with the utmost discretion and integrity.

• Verbal and written communication skills including ability to create and deliver impactful presentations to executive audiences.

• Intellectually curious and ability to challenge the status quo.

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 

• Bonus incentives 

• 6% Company Match on retirement savings plan 

• Free financial coaching and financial well-being support 

• Comprehensive medical, dental, vision, life insurance, and disability benefits 

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

• Free and confidential counseling support through our Healthy Minds program 

• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.