American Express Travel Related Services Company, Inc. seeks Directors, Project Management to lead Global Card & Risk Operations strategy, project management, and operations enablement. Partner with key stakeholders, including international stakeholders, at different organizational levels to ensure strategy and procedural alignment. Coordinate multifunctional and multi-market teams, including international teams, to define solutions that meet local consumer protection and data privacy regulations, as well as ensure operational efficiency. Manage project scope, sequencing, and prioritization to keep national and international projects on track, driving tactical delivery of global strategic objectives.

Position requires a Bachelor's degree in Business Administration, International Business, International Relations, or a related field, followed by 5 years of progressively responsible experience with strategy development, process engineering, and project management. Experience must include: 3 years of experience with each of the following: Global Card and Risk Operations; Presenting, developing and executing analytical solutions to complex business problems; Leading international business teams in Latin America, Asia, and Europe; Developing customer service and remediation strategies for clients in Latin America, Canada, and Europe (UK and EU) in accordance with local consumer protection and data privacy regulations; Translating business plans into actions and results; Analyzing customer data and transactions to identify money laundering and bribery; MS Excel for project governance and ad hoc data analytics; and Nexidia, Rally, Tableau, and Visio. Telecommuting is available up to 3 days per week.

Job Location: Phoenix, AZ

Salary Range: $145,288.00 - $205,000.00 annually

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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