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Global Merchant Services, the merchant network of American Express, acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Regional & Centralized Client Group (RCCG) is a team of ~200 colleagues who are dedicated to growing American Express acceptance relationships with over 250K merchants, and provide thought leadership to U.S. Client Management on consistent, efficient, and actionable support for critical business processes through the Strategic Operations & Business Analytics team (SOBA).
This position will report to the leader of SOBA, with a dotted line directly to the RCCG Senior Vice President, and be responsible for supporting business conduct and governance efforts for the Client Management organization within MS - U.S. This is a brand new, high-visibility position and offers a unique opportunity to re-design and build effective business processes from the ground up, playing a pivotal role in shaping our strong risk management culture, and defining our strategy and compliance efforts for the U.S.Additionally this position willmonitor and assess sales practice and business conduct risks and lead the design and implementation of initiatives to ensure the business is effectively managing those risks, as well as new risks as they arise, in accordance with the company’s risk framework and policy.
This individual will serve as the point of contact and subject matter expert for governance inquiries from across the enterprise, serving as a key liaison with U.S. Client Management, Control Management, GCO and Compliance teams (among others). This Senior Manager will also work to ensure processes are documented and field enablement trainings, tools and resources reflect current rules & guidance for MS U.S. colleagues.
Responsibilities:
Qualifications:
Salary Range: $80,000.00 to $155,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
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We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions
Full Time
$138k-175k (estimate)
06/19/2024
07/17/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.