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You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.
Millions of customers depend on our infrastructure, and the success of our entire company rests on our systems, networks, and people. Delivering on that promise takes a resilient, scalable, and efficient Infrastructure. Our data centers and essential technology environments are the foundation and a critical component in providing continual services to our customers while protecting their most confidential and personal information.
The best infrastructure isn’t built in a day or even a year and it’s certainly not built without a team.
How will you make an impact in this role?
Organizational Context: Member of Data Center Infrastructure (DCI) organization, reporting to a Senior Service Delivery Analyst or a Sr. Service Delivery Manager/Director or Director. Works closely with DCI teams, Customers and Partners to ensure quality standards.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
Salary Range: $70,000.00 to $135,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.
Full Time
$81k-107k (estimate)
02/14/2023
07/31/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.
The job skills required for Service Delivery Analyst include JavaScript, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Delivery Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Delivery Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Delivery Analyst positions, which can be used as a reference in future career path planning. As a Service Delivery Analyst, it can be promoted into senior positions as an Implementation Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Delivery Analyst. You can explore the career advancement for a Service Delivery Analyst below and select your interested title to get hiring information.