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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel & Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.
The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.
The New Member Acquisition (NMA) organization is part of the Consumer Marketing Services (CMS) Organization and is responsible for delivering new customer acquisition at scale by creating marketing that brings membership to life for the US Consumer Card business.
The Prospect Marketing Enablement Team (MET) Senior Analyst and Team Lead will drive the campaign development, implementation, and execution of New Member Acquisition strategy within the Marketingforce platform. They will also serve as a leader in Prospect MET, helping to drive innovation and efficiencies in the campaign setup space. In addition, they will collaborate closely with B35 channel leads within Prospect MET to provide incremental flex capacity to support capacity demand spikes as strategic priorities evolve during the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand Teams, Legal and Compliance to define campaigns and offers. This team member will then work with Enterprise Marketing Platforms & Solutions (EMPS) to build and launch campaigns into production. In addition, this role will serve as the SME of their channel and support a small group of analysts with their campaign execution requirements. They will lead training and onboarding of new analysts and serve as the main contact for any ad hoc channel requirements. This role will provide the opportunity to learn specialized skills including digital, phone, direct mail channel marketing, project management, and relationship management, as well as becoming expert on various American Express marketing systems, capability and tools in working in partnership with several cross functional teams.
Job Responsibilities:
Salary Range: $55,000.00 to $105,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Full Time
$97k-126k (estimate)
05/30/2024
06/27/2024
americanexpress.com
PLANTATION, FL
>50,000
1850
Public
PHILLIP WEBB
$10B - $50B
American Express is a financial services company offering credit, corporate and charge cards and insurance products for individuals and businesses.