33 Front Desk Representative Jobs in Allen, TX
American Family Care Allen is Hiring a Front Desk Representative Near Allen, TX
Job Description
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary and Qualifications
Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.
What you will do in this role:
- Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
- Answers phone calls to the clinic and provides information or refers questions to others as needed
- Verifies insurance timely and accurately
- Ensures the occupational clients preference card is followed and occupational procedures
- Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
- Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure a clean and organized reception area
- Required to cross train to other positions.
- Required to complete other duties as assigned.
Your work days are not consistent so must have full availability 7 days a week including weekends and holidays.
Looking for employees with flexible hours and days to include: weekdays, weekends and holidays from 8:00am-8:00pm.
Other attributes AFC Urgent Care looks for:
- High standard of work ethic
- Impeccable patient care
- Positive attitude
- Dependability
- Ability to multi task
- Ability to work in a small group / autonomy
- Be a great team player
- Ability to stay focused under pressure
- Ability to manage a schedule with at least 60 patients per day
- Organized
- Computer literate - EMR eClinicalWorks
- Knowledge of medical terminology
What Qualifications you will need:
- 1 year of clinical experience in a patient care setting is preferred
- BLS certification within 30 days of start required
- Strong customer service skills
- Qualifications:
- Previous experience as a medical receptionist or in a similar role is preferred
- Knowledge of medical terminology and procedures is a plus
- Proficiency in using phone systems and other office equipment
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Ability to multitask and prioritize tasks effectively
- Familiarity with electronic medical records (EMR) systems is desirable
Job Summary
Full Time
$30k-38k (estimate)
06/21/2024
07/04/2024
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Quotes from people on Front Desk Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/10/2022: Springfield, MA
Responsible for collecting any applicable fees from the guests and ensuring that only the registered guests stay.
03/23/2022: Laramie, WY
May also be asked to update appointment calendars, validate parking tickets or perform filing and clerical duties.
02/20/2022: Oklahoma City, OK
Processing operational needs, addressing guest requests, completing reports or sharing the highlights of the local area.
01/23/2022: Charlotte, NC
Coordinated and organized front desk operations to ensure excellent guest service.
03/04/2022: Muskegon, MI
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Career tips from people on Front Desk Representative jobs
Requires a minimum of High School Diploma or GED.
02/24/2022: Bloomington, IN
1+ years of experience as Front Desk Representative or similar role.
02/01/2022: Florence, SC
Proven experience as front desk representative, agent or relevant position.
02/28/2022: Queens Village, NY
Use front desk skills to complete their job efficiently.
03/10/2022: Baton Rouge, LA
With experience in customer service.
02/13/2022: Cedar Falls, IA
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