Summary
The Laboratory Technician is responsible for specimen collection, processing, testing, reporting, and quality control in a kind and caring manner.
Essential Duties and Responsibilities
•Properly start lab equipment daily; run and document controls; perform maintenance and cleaning of equipment as scheduled per written protocols.
•Greet patients upon encounter, verify patient identity at each encounter, explain procedures to be performed, obtain verbal consent, and address patient questions and concerns.
•Manage difficult or emotional patient situations, respond promptly to customer needs.
•Treat people with respect, inspire trust of others, work with integrity, and uphold organizational values.
•Collect specimen from the patient utilizing the approved equipment, sequence and procedure.
•Draw blood from patient's finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.
•Follow established procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results.
•Perform authorized tests within the technician's skill level as determined by education, training or experience and technical abilities.
•Report results timely and notify providers of abnormalities.
•Identify problems that may adversely affect test performance or results and follow procedures for the reporting and correction of deviations.
•Document corrective actions taken when test systems deviate from established performance specifications.
•Adhere to laboratory quality control procedures and document all Quality Control activities, instrument and procedural calibrations, and instrument maintenance.
•Conduct proficiency testing and maintain records which demonstrate that such testing is conducted in the same manner as patient testing.
•Utilize lab software, electronic medical records, and any other lab equipment according to the proper procedure and instruction.
•Observe safety and security procedures. Report potentially unsafe conditions to management.
•Respond promptly to customer needs; Respond to requests for service and assistance.
•Regular attendance to ensure efficient clinic operations.
Other Duties and Responsibilities
•Order and stock supplies weekly.
•Perform drug screening collection procedures in accordance with established rules and regulations.
•Other duties and responsibilities as assigned.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer