What are the responsibilities and job description for the Front Desk Receptionist position at American Inn & Suites?
Hello, to all interested candidates,
Our company is one that puts an emphasis on service and care. Here at the American Inn and Suites, in Ionia, Michigan, we work together to provide exceptional hospitality to our amazing guests. As a Front Desk Receptionist for our company, you would advance in taking care of guest's needs and requests while also being responsible for your own efforts and growth. Operating with honest and truthful customer service, providing basic cleaning and upkeep of public areas, and conducting effective operating strategies; a concierge is someone who is willing to help themselves and others, while also taking efficient steps in progressing with everything they and their teammates experience.
Apply in person at 423 Brown Blvd, Ionia,MI 48846
Hotel experience preferred but not required. We are looking for a reliable, consistent person, who can adapt to many situations, and effectively serve our amazing guests in a friendly manner, to fill this permanent position. Must be over 18.
This job requires applicant to:
Process reservations, check-ins, checkouts, enter data into computer
General cleaning to maintain lobby and public areas
Address guests in a polite professional manner in person, on phone, and via email
Wash, dry, and fold laundry
Use cash drawer and maintain accurate count
Post charges and payments to accounts
Uphold policies and solve issues as they arise
Other tasks as necessary to maintain our business
Job Types: Part-time
Day Shift: 7am-3pm
Night Shift: 3-11pm
Overnight Shift: 11pm-7am
Job Types: Full-time, Part-time
Pay: $10.50 - $11.00 per hour
Expected hours: 16 – 40 per week
Schedule:
- 8 hour shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Overnight Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $11 - $11