American Key Food Products is a better-for-you ingredients distributor that delivers functionally differentiated ingredients to North America through our team of innovative international supply partners and our domestic logistical network. Our customer portfolio includes multinational food corporations, large private food enterprises and next generation food start-ups striving to create new, better for you consumer products. AKFP focuses on the gluten free, grain free and non-GMO markets across the specialty baking, snack food, prepared food and pet food industries.

The Operations and Sales Coordinator will work in support of AKFP’s COO on a daily basis.

Responsibilities

Operations/Logistics

• Monitor stock levels and identify purchasing needs
• Perform vendor research, selection, and accreditation of potential partners especially relating to freight and logistics to enhance profitability, reduce costs, and boost organizational efficiency
• Manage information relating to customer orders including issuances of vendor purchase orders, receiving of inventory in SAP Business One, credit balances, etc
• Organize, catalogue, and archive submission of product documentation to customers
• Assist COO in performing logistical support functions for sales team and troubleshoot customer operational issues
• Assist COO in ensuring FDA and other regulatory body compliance
• Continually improve operations protocols to increase organizational efficiency

Sales

• Assist sales team in resolving customer issues, elevating to COO when necessary
• Work proactively with sales team to improve order and logistical process and sending of product samples
• Provide regular and relevant updates on key customers concerns/issues

Marketing - Together with COO provide support to the President in the:

• Maintenance of and the integration of information into AKFP website
• The design and implementation of marketing campaigns
• Management of leads in AKFP’s CRM
• Preparation for and conduct of trade shows

Requirements

• Proactive, self-motivated, and driven
• Bachelor’s degree required; MBA a plus
• At least 1 - 2 years of work experience across operations, logistics, and/or sales
• Strong interest in operations, global freight logistics and US import best practices
• Passion for cooking/baking/food products is a plus

Skills

• Excellent communication and presentation skills
• Ability to build strong relationships with external partners
• Detail-oriented and organized
• Strong problem-solving skills
• Ability to work in fast paced environment that’s quickly influenced by macro-trends in global logistics
• Well versed with Word, Excel, and Powerpoint
• Previous ERP experience a plus (SAP, Oracle, Netsuite, etc). We use SAP Business One.
• Previous CRM experience is a plus. We use Hubspot.

Salary/Benefits

• Competitive salary
• Market competitive healthcare and dental coverage
• Life insurance and long-term disability coverages are also available
• 401K with employer match
• Participation in AKFP’s annual incentive plan
• Preferred technology is provided to all employees (Mac, Windows, etc)
• High visibility to management and advancement based on performance

Other Details

• AKFP is a Limited Liability Partnership based in Closter, New Jersey
• This is a full-time position. Currently, employees average 3-4 days per week in the office.
• Occasional travel will be required to visit trade shows, vendors, warehouses, customers and suppliers

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off

Compensation package:

• Bonus opportunities

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Work Location: In person