225 Customer Service Representative Jobs in Pittsburgh, PA
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American Leak Detection - Pittsburgh, PA is Hiring a Customer Service Representative Near Pittsburgh, PA
The Customer Service Representative at American Leak Detection of Pittsburgh is responsible for answering customer questions, scheduling appointments, and dispatching/routing our technicians for daily jobs. The Customer Service Representative (CSR) will help serve our residential, commercial, and municipal customers throughout the Pittsburgh area.
Benefits for our Customer Service Reps (CSRs):
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Work from home
- Salary: $18.00 - $21.00 per hour
Customer Service Reps (CSR) Core Responsibilities:
- Answering the phones
- Explaining our services to potential clients
- Manage the customer experience
- Scheduling of appointments
- Dispatch, routing, and scheduling of jobs for our technicians
- Shift: 8 hour daytime shift, full-time
- Availability: General workday is Monday through Friday, occasional weekend availability may be required
Customer Service Representative (CSR) Qualifications:
- Excellent customer service and telephone skills
- Excellent written and oral communication skills
- Proficiency in Microsoft Office Suite
- Experience in the plumbing, restoration, or construction industries- a plus but not required
- Experience using Salesforce is a plus but not required
About American Leak Detection:American Leak Detection is the industry leader in accurate, non-destructive hidden water leak detection. Our highly trained technicians locate hidden water, sewer, gas and swimming pool leaks using our advanced technology and experience developed over 40 years. Our millions of satisfied customers include residential homeowners and commercial businesses as well as industry professionals including plumbers, building contractors, insurance adjusters, apartment managers, restoration specialists, Homeowners Associations, and municipalities.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Job Summary
Full Time
$40k-51k (estimate)
07/14/2024
08/08/2024
The job skills required for Customer Service Representative include Customer Service, CSR, Scheduling, Microsoft Office, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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