A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino

Essential Job Functions:

• Consistently following established sequence of service to provide the highest level of service to our guests

• Building and establishing a personal clientele through guest interaction, name/face recognition

• Anticipating guests needs and responding appropriately

• Responsible for a cash bank to insure quick service for our cash paying guests

• Performing all opening and closing duties daily

• Maintaining cleanliness of shift area and service bar/stations

• Working as a team to insure the highest level of guest satisfaction

• Following all policies and procedures set forth by the company

• Following all health and safety regulations

• Communicating effectively with management and team members alike

• Maintaining the highest level of professionalism with both guests and team members

• Responsible to comply with all managers and direct supervisor requests

EDUCATION and/or EXPERIENCE:

Preferred:

Bi-lingual a plus

CERTIFICATES, LICENSES, REGISTRATIONS:

Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

KNOWLEDGE/SKILLS/ABILITIES:

Restaurant servers must possess a working knowledge of the systems used within our company. In particular the cocktail server must be proficient in the following:

• Opening and closing procedures

• Food knowledge

• Beverage knowledge

• POS System

• Cash handling procedures