APM Steam is a fast-growing energy efficiency company. Our experts help our clients save energy and money by developing comprehensive steam systems maintenance programs. We are investing heavily on modernizing ourselves with the goal of transforming the industry and providing the best service to our customers nationwide.

APM is actively looking to hire a Sales Support Administrator who will utilize their strong project coordination and communication skills to support a team of Sales Engineers. The Sales Support Administrator is responsible for leading all activities that contribute to the sales process being executed accurately and smoothly to deliver a positive customer experience.

• Support the Sales Engineer team in day-to-day operations
• Review all sales quotes for surveys and installations to ensure they are created correctly
• Review all contracts and distribute to appropriate departments for necessary reviews and approvals
• Maintain all documentation and account information of customers
• Resolve any concerns or questions customers may have
• Enter important billing notes for the Accounting team and adjust pricing as necessary
• Ensure all purchase orders match receipts for correct pricing
• Understand and research local utility programs that APM can offer to customers
• Manage the utility company incentive application, paperwork, and documentation
• Coordinate trade shows

Requirements

• Associate’s degree
• 2-5 years of providing administrative or project support to a team
• Experience in the utility, engineering, or construction industries strongly preferred
• Previous experience in Salesforce or another CRM is strongly preferred
• Understanding of how utility incentive programs operate
• Ability to coordinate between multiple departments
• Highly organized and strong attention to detail
• Strong written and verbal communication skills