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Client - Commonwealth of PA
Location - Harrisburg PA
Position Description: This position is responsible for providing high level desktop and end user support for the Department of State HUB building in Harrisburg which consists of approximately 300 users. This position supports the Daily operation of several bureaus within the DOS building to include AV conferences, board meeting support, users accessing the licensing registration application and many other public service enabling utilities by assuring desktop configuration, connectivity and user access is operational. In addition to critical delivery center desktop support for DOS operations there may be times called upon to support the DOS users statewide.
Skills: The skill level of this position requires the ability to act independently, work in team environments and have a highly advanced proficiency and competence in a variety of IT platforms and technologies. This role has various tasks, including troubleshooting of the Windows and some limited Mac operating systems, COTS applications as well as numerous in-house developed applications, VPN connectivity issues, VDI connectivity issues, software removal and installation, hardware replacements and distributions, printer setups, basic networking issues, imaging desktops/laptops, and working with vendors to coordinate onsite repairs.
In addition to all the laptop and printer deployments, the technician in this position would support Audio Video PolyCom technology and TEAMS meetings. In addition support board room meetings, which require onsite support
Full Time
IT Outsourcing & Consulting
$49k-60k (estimate)
07/28/2024
01/27/2025
american-technology.net
CLIVE, IA
25 - 50
2008
Private
TARA JONES
$5M - $10M
IT Outsourcing & Consulting
The job skills required for System support specialist include Troubleshooting, Operating System, Networking, Desktop Support, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a System support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by System support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for System support specialist positions, which can be used as a reference in future career path planning. As a System support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary System support specialist. You can explore the career advancement for a System support specialist below and select your interested title to get hiring information.