Position title: Case Manager

Position Description:

Step into an instrumental role as a Case Manager with Tru Insight Wealth Advisors, a private wealth advisory practice of Ameriprise Financial Services, LLC. This role is a valuable stepping stone for those aspiring to become an advisor, providing the opportunity to learn the business thoroughly and develop essential skills for the career.

The Case Manager will primarily assist financial advisors and associate financial advisors in the financial planning workflow. This position will consistently follow high standards of business and professional ethics and legal and regulatory requirements when dealing with others and/or performing work activities.

This role provides client relationship support through managing, gathering and analyzing client data, helping prepare preliminary financial plans and other client deliverables, working with clients to resolve issues and other practice management tasks as needed.

Responsibilities and time allocation may change over time to meet the needs of the practice and can include other duties as assigned by the advisor.

Responsibilities:

• Provide an exemplary level of client service
• Responsible for overseeing financial planning process for clients
• Prepare client agendas and forms in alignment with practice preferences for all client meetings
• Review and update client information as needed
• Responsible for completing insurance proposals and re-projections
• Owner of meeting follow up process and business processing action items
• Maintaining status of future business opportunities
• Owner of required minimum distributions process
• Responsible for follow-up with home office on business related matters
• Responsible for documenting client contact/calls
• Manage and resolve client service matters
• Conduct trades and transaction requests as directed by financial advisor
• Attend and participate in client meetings, as necessary
• Maintain files and records in accordance with the records retention policy
• Gain thorough understanding of investment products available to clients
• Creation and completion of various forms applicable to changes in clients accounts
• Gain thorough understanding of investment products available to clients
• Creation and completion of various forms applicable to changes in clients' accounts
• Client contact for marketing if applicable

Key Traits of a Successful Case Manager:

• Direct attention to detail and organization
• Effective communication with clients and other advisors/staff
• Effective and efficient time management
• High level of interpersonal skills
• Polite and clear phone manner
• Ability to adhere to rules and regulations as stated and required by advisor and Ameriprise
• Ability to support and provide guidance for compliance
• Positive attitude and sincere willingness to constantly learn and grow

Education and Other Designations:

• College degree or higher
• Already have or be able to study for and pass exams (within 6 months) for federal and state licenses and registrations for securities, including Series 7, Series 66, and State life, accident and health insurance licenses

About Tru Insight Wealth Advisors:

Tru Insight Wealth Advisors serves the needs of accomplished individuals and families. Our focus is for clients to have a clear understanding of where they are in their financial life and where they are headed. We accomplish this through our three core tenets:

• Comprehensive approach to financial planning and investment research.
• Client education.
• A collaborative team approach to providing solutions to client needs.

Compensation Information:

Unlicensed Candidate: $55,000-$60,000 per year

Licensed Candidate: $65,000-$75,000 per year