** Retail Area Manager**

**Job Category****:** Branch Banking **Requisition Number****:** RETAI003073 Showing 1 location **Job Details**

**Description**

Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees. At Ameris, we look outside conventional wisdom and processes to find new answers. This means cutting red tape, empowering our people to make decisions at the local level and creating clear paths and easy touchpoints. We represent energy and passion, a steady strength that is bold and assertive, creativity in thinking and problem solving, a scrappy determination and nimble approach to getting things done, a good natured, genuine and approachable way of serving each other and our customers. We look forward to the future, and what this means for you, if you join our team.

Responsible for providing strategic and operational leadership of Branches within their assigned metropolitan market. The position is responsible for overseeing sales and service functions, financial performance, customer experience, compliance, employee effectiveness and engagement. The Retail Area Manager aligns and develops teams to achieve collaborative high performance, implement initiatives and attain objectives and goals of Branches within their area while demonstrating the Banks Mission, Vision, Purpose, Experience Expectations, and Values. Other duties as assigned.

**Essential Functions, Duties, and Responsibilities:**

* Strictly adheres to Bank Secrecy Act requirements and applies organizational policies and procedures in all activities.

* Leads market management efforts customizing tactics to analyze the market, identify target groups, develop, implement and track action plans to optimize market potential.

* Implements strategy, assesses and monitors performance, recruits, trains, coaches, motivates, manages and evaluates teams to meet and exceed service and sales goals as outlined by Bank leadership.

* Responsible for analyzing, aligning and optimizing the use of resources to meet the operational needs of each Branch.

* Oversees Branch financial performance and leads sales meetings coaching employees on effective sales strategies and managing achievement of sales objectives.

* Trains Branch Managers on leadership techniques, performance management and employee engagement.

* Directs customer experience and Branch efficiency efforts identifying opportunities for improvement, removing obstacles, providing coaching, resolving problems, implementing processes and initiatives.

* Oversees safety, security and compliance activities for assigned Branches.

* Represents the Bank in business development efforts, on joint business calls with Branch Managers and other lines of business, at networking and community functions.

* Develops partnerships and collaborates with other line of business leaders to attain mutual goals and better serve customers.

* Responsible for achievement of market objectives, service and sales goals as set by Bank leadership

**Required Knowledge, Skills, and Competencies:**

* Highly motivated team-player with ability to develop and maintain collaborative relationships

* Strong written and verbal communication skills

* Knowledge of banking policies and procedures

* Ability to analyze local market, identify prospects, develop, and execute sales techniques and strategies

* Intermediate PC proficiency

* Intermediate proficiency in Google Docs and Microsoft Office products

**Industry and Work Experience:**

* 8 or more years of retail banking experience including experience as a Branch Manager.

* Supervisory or leadership experience.

* Successful sales management and business development experience.

* Experience in branch operations

* Experience in consumer credit

**Academic:**

* High school diploma or GED required

* Bachelors degree in finance or related field preferred

Disclaimer:

*The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.*

*All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.*

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)