You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through campaign consultation and execution and by developing best-in-class products and processes which modernize the marketing ecosystem. Every year ECMX helps its business and marketing partners across the enterprise launch more than 28,000 marketing campaigns.

The Marketing Compliance Review (MCR) team within ECMX is responsible for consulting with marketing content creators, helping them develop effective and compliant messaging and ultimately reviewing and approving marketing creatives to ensure they conform with applicable regulations, legal requirements, Brand guidelines and Company policies.

MCR is seeking two (2) Managers to work with a wide group of Marketing business partners to consult on the development and successful launch of marketing which supports strategic business objectives and meets compliance standards. This is a senior MCR role that requires experienced, proven candidates who are comfortable working on new concepts and approaches and confident working in a gray space that exists beyond the traditional marketing of AXP products and services.

How will you make an impact in this role?

• Provide sound and timely feedback on financial education content and messaging.

• Advise business clients and stakeholders of messaging challenges and propose creative solutions to messaging strategies.

• Apply marketing/advertising review expertise and experience with an emphasis on UDAAP, claim evaluation, intellectual property and net impression.

• Partner with business clients to ensure messaging meets business needs and compliance standards.

• Identify and support process improvements to enhance the review process and to promote agility and efficiency.

Minimum Qualifications

• 2 years of marketing/advertising review experience

• 2 years in a Compliance, Legal or Quality Assurance role

• Bachelor’s degree

Preferred Qualifications

• Extensive experience in marketing review with the ability to interpret and apply advertising laws and regulations in a practical, common-sense manner.

• Ability to think critically and to navigate complex messaging issues without the benefit of robust procedures and guidelines.

• Comfortable evaluating new and never seen concepts and collaborating with business partners to generate creative and innovative solutions to messaging challenges.

• Extreme attention to detail and organization with the ability to retain decisions/agreements accumulated over time and to enforce them with confidence in future communications.

• Strong leadership skills and strong customer focus with emphasis on consultation and collaboration to achieve results.

• Ability to communicate complex issues clearly and persuasively, in both written and oral format.

• Ability to work both independently and collaboratively to identify and strategically pursue business objectives.

• Ability to manage multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment.

• Proven ability to develop and maintain strong working relationships with business clients, stakeholders and colleagues.

• Capacity to be agile, open-minded, comfortable and confident operating in “gray space” where decisions and accountability rest with you.

• Strong work ethic and personal accountability.

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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