Amica Insurance Company is Hiring a Remote Inside Sales Representative - Inbound Call Center
Inside Sales Representative-Inbound Call Center10 Amica Center Blvd, Lincoln, RI 02865 Your future is our business.Our office located in Lincoln, RI is seeking an Inside Sales Representative. This position involves converting inbound calls into new policy growth and driving results through relationship building. Candidates must be able to meet individual and department objectives and apply sales skills while educating customers and cross selling all personal lines of insurance. At Amica we pride ourselves on being an inclusive and supportive environment where we all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships, for not only our customers, but our employees as well. Responsibilities:
Sell auto, home and umbrella insurance countrywide by educating and advising customers through primarily inbound telephone calls
Build enduring relationships and gain trust to advise customers on insurance needs
Adapt your communication style and sales approach to meet the needs of each individual customer
Cross-sell insurance coverage and inform customers about bundling discounts, including coverage offered through Amica Life Insurance Company
Exceed individual and department objectives by participating in various contests designed to drive sales production
Balance investigating and solving customer inquiries with prioritizing daily work
Communicate professionally and successfully with customers through phone and email
Collaborate with team members to further department objectives
SalaryOur annual starting salary is between $43,790-$57.704. Compensation will be considered based on your level of experience and/or applicable licenses within the property and casualty industry. In addition, we offer a competitive monthly and quarterly bonus pay structure based on your performance. The 40-hour/week work schedule after training will be between the core hours of 8:00 AM and 7:00 PM with shifts that may include a Saturday or Sunday, once initial training has been completed. The training schedule will be Monday through Friday, 9:00 AM - 5:00 PM EST. Work from home may be available up to two days a week once trained to work independently.Qualifications
High school diploma or equivalent education required
Sales experience strongly preferred
Customer service experience preferred
Ability to navigate multiple computer systems while maintaining professional telephone etiquette
Excellent interpersonal and communication skills
Previous insurance background is a plus, but not required
After being hired, employees are required to obtain a state insurance license and meet continuing education requirements to maintain their license (comprehensive training will be provided).
Perks And Benefits
Paid vacation, holidays and sick day
Competitive salaries and exceptional benefits
Generous leave programs, including paid parental bonding leave
Medical, dental, vision coverage, short- and long-term disability, and life insurance
Student Loan Repayment and Tuition Reimbursement programs
Fitness and wellness reimbursement
Generous retirement benefits
Employee community involvement
Strong relationships, lifelong friendships
Opportunities for advancement in a successful and growing company
About AmicaAmica is the longest-standing mutual insurer of automobiles in the U.S. A direct writer, we also offer home, life, marine and umbrella insurance, as well as annuities. Founded on the principles of outstanding service, Amica creates peace of mind and builds enduring relationships with its customers. That mission is shared and supported by thousands of employees across the country. Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act. rp