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Associate Customer Service Representative
Service Center Operations - East
20 Blackstone Valley Place, Lincoln RI 02865
Thank you for considering Amica as part of your career journey, where your future is our business .
At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers.
We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all.
We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion?
Visit our to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.
Job Overview :
This position involves telephone contact to assist and service policy holders with their insurance needs. Candidates should have previous service experience, professional telephone manner, and the ability to work well with others.
Responsibilities :
Salary and Work Schedule :
A starting annual salary of $41,053.
The 37.5-hour work schedule will be non-traditional hours. Weekdays 3 : 00pm-10 : 30pm with two consecutive weekdays off and regular daytime hours every, Saturday and Sunday.
Training hours may vary. A shift differential of 15% may apply.
A hybrid schedule of three days in office and two days work from home may be available once trained to work independently.
Total Rewards :
While able to use prior to accrual, vacation time will accrue monthly.
Qualifications
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance.
Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share.
Equal Opportunity Policy : All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and / or mental disability, mental condition, military status, genetic information, or any other class protected by law.
The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older.
Employees are subject to the provisions of the Workers’ Compensation Act.
LI-JM
Last updated : 2024-08-19
Full Time
Insurance
$40k-51k (estimate)
07/13/2024
08/20/2024
amica.com
SUGAR LAND, TX
3,000 - 7,500
2014
ROBERT R FOSS
$10M - $50M
Insurance
The job skills required for Customer service representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.