Description : Role :

Role :

The palliative medicine office assistant supports the palliative medicine program by assisting with operations to ensure providers, patients and community partners receive exceptional service.

Requirements :

Essential Duties & Responsibilities :

Must have a Medical Office Assistant Certificate or a Medical Assistant Certificate

• Enter palliative medicine admissions in electronic medical records
• Collect past, current and future medical data on patients from hospitals and scan promptly into the electronic medical record
• Assure all forms are completed and scanned in electronic medical record
• Coordinate and schedule all new admissions and ongoing visits to palliative medicine patients and maintain provider calendars
• Perform follow-up telephone contacts requested by palliative medicine staff
• Assist with taking palliative medicine referrals, contacting physician offices, requesting information, completing referral form, and entering information into electronic medical record
• Discharge and send Progress Note to attending physician
• Assist team leaders in collection of patient information, follow-up phone calls, data, and other requested tasks.
• Obtain physician orders and prior authorizations
• Communicate referrals to home health and other agencies
• Order DME and assist with medication refills, as directed
• Maintain portal access to area hospitals
• Organize work for volunteers to perform surveys and send clinical notes to provider offices
• Monitor visit frequency for palliative medicine patients, ensuring compliance with frequency guidelines
• Answer palliative medicine calls
• Assist in orienting new team members, as requested
• Communicate with nurse practitioners via phone or electronic access
• Participate in quality improvement programs
• Adhere to strict confidentiality
• Adhere to safety policy and practices
• Cooperate with all government agencies and outside auditors
• Assist with updating policies and procedures, as appropriate
• Other duties as assigned

PI299d7266c3b7-26289-34786275

Last updated : 2024-07-23