THE ROLE - GROUP ACCOUNT DIRECTOR / BUSINESS DIRECTOR

Clients are our business. You are a primary interface between Amplify and our clients and have a responsibility for building and sustaining successful client relationships that deliver year on year growth. Your remit covers existing appointed agency clients alongside a need to participate and drive new business initiatives, both self-generated and agency-led.

Some of the day to day will include

• Maintain successful client relationships within existing accounts, establishing yourself as the senior contact within the business.
• Look to develop personal relationships with clients where possible, speculate to accumulate, brunch and lunch, wine and dine.
• Demonstrate an always on mentality in regard to new business and networking on behalf of the agency.
• Ensure Amplify are one step ahead of our competitors and other incumbent agencies seeking new business opportunities with existing clients.
• Maintain appropriate visibility on tier one and tier two projects working efficiently with the Partner’s and HODs and project management team to ensure excellence in execution, leading from the front or checking in with the appropriate frequency.
• Take the lead and/or play a key role on tier one projects, working with a wider team to ensure 100% client satisfaction. (Team make up and R R’s to be outlined dependent on project)
• Set up projects post pitch or given brief (tier one and two) and handover to HOD’s and delivery team with agreed budgets and scope of work.
• Ensure you are billed out to clients against project budgets to drive utilisation, liaise with HOD’s to ensure the appropriate team is place to deliver against set task and timeframes.
• Liaise with Partner’s and HODs to ensure suitable resource is matched against clients and projects, including but not limited to capability, personality, cultural awareness, sector/category knowledge.
• Pre-agree and set in motion PR and marketing opportunities for the agency derived from delivered work, including but not limited to case studies, video and photography for our own marketing channels, press releases and testimonials.
• Oversee post project finance and time reconciliation, for use in both client and internal reviews.
• Demonstrate financial acumen and flair, adhering to Amplify and client procedures, whilst installing diligence across teams.
• Demonstrate knowledge of the Amplify financial model by balancing our profitability needs with client service requirements.
• On an ongoing basis, with the senior management team manage/input the correct financial forecasting of both blue sky and live projects relating to all clients you are responsible for.
• Support the US Leadership team and agency Partners in the pursuit of business growth through efficiencies in agency output and exploration into new channels.
• Assist and encourage participation by core staff in the take up of new practices across the agency, leading by example.
• Participate in new initiatives and contribute to the overall culture of the agency.

The salary range for this role is between $160k - $190k, depending on experience.

WHO WE ARE LOOKING FOR

• A proven track record of delivering excellence
• Experience working with leading consumer brands
• Experience of managing / guiding a number of individuals/ colleagues in pursuit or excellence and creativity
• Previous experience managing senior clients across multiple brands, proving best in class client management, problem solving and relationship building
• An ability to think strategically about marketing challenges, whatever the brief, audience or channel
• A black book of contacts, both client and partner side to drive business growth and campaign execution
• Client loyalty that facilitates organic new business opportunities
• Experience managing budgets, profitability and delivery
• A deep understanding of the commercial realities of running a business
• Excellent written and presentation ability.
• A natural gravitas and presence to make things happen

HOW WE WILL SUPPORT YOU

We are committed to providing the support needed for people to do their best work and have fun doing it. These are some of the things we have in place for our employees:

• Optional hybrid working, with our office together days being Tuesday, Wednesday & Thursday
• Healthy paid vacation per annum plus we operate a day for a day lieu should you be asked to work weekends and / or holidays
• 401k and comprehensive 100% Employer Paid Health Insurance (Medical, Dental, Vision)
• Competitive paid Parental Leave policy for both childbearing and secondary parents
• Regular team and agency socials, and annual summer and Christmas parties
• Mentor and line management to support in your development and skilling up
• Very healthy introductory new business and recruitment incentives
• Opportunity to get involved with our agency initiates, such as Greener Experiences, UNITY and our many ERGs (Employee Resource Groups)

WHAT WE BELIEVE IN

We’re passionate about our work and believe that great ideas are derived from the ambition to succeed, the willingness to tread where others might not and the determination to face up to and change the status quo. We influence our clients, creative partners and each other through the power of our voice and clarity of thought. We harness the power of the collective through collaboration and, as one of the team at Amplify, you will contribute to the success of the agency.

We are an independent agency that believes being financially well run is as important as the great work we deliver so commerciality and creativity sit side by side. We believe in growth through hard work, commitment and the ability to rise to the challenge; quite simply when you work at Amplify you’re driven to want to make things happen. We are focused on delivering great concepts through the delivery of first class project and production management, so rock solid foundations and processes underpin everything we do as an agency. We do all of this whilst retaining a thirst for knowledge, a desire to continually improve and evolve as well as being a nice bunch of people.

We celebrate different ideas, perspectives and backgrounds. As an equal opportunities employer we believe in the power of a diverse and inclusive team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, disability, family or parental status. We are committed to building a stronger diverse and inclusive creative work environment.

OUR VALUES

Everybody at Amplify embodies the same set of values and it is our internal culture and shared ethos that inspires the work we do for our clients.

We are fueled by curiosity.

We always want to learn more, to know more – about our brands, people and the cultural and social context that we all exist in. We want everyone to share their own lived experiences and perspectives to help inform our point of view. Whether we’re commissioning our own research into youth audiences with Young Blood or exploring the latest developments in sustainable production, we seek out and share what’s happening now and what’s coming next.

We are passionate about culture.

Whether it’s film, fashion or football doesn’t matter – what we love at Amplify is passion.

Passion for something more than just the work – because the things we care about outside the office, inspire and improve the work we do inside it. We’ve got e-sports fanatics, artists, devotees to musicals and more DJs than is practical for any agency party, but most of all we’ve got a team of people who genuinely care about culture in all its amazing forms.

We are executionally excellent.

As an agency we put a lot of heart into everything we do. Whether that’s coming up with amazing ideas, building an experience, managing a broadcast, directing a film, crafting a deck or driving profit on a job – we want to deliver work that hits the mark for both our clients and ourselves. Attention to detail, rigour, problem solving and a collaborative spirit are the qualities that ensure that while we can’t deliver perfection every time, we can make sure we aim for it.

And we are always a work in progress…

We know we can always improve, both in the work we deliver and the culture we foster. So we embrace the new ideas, ways of doing things and challenges to our status quo that every Amplify person, new or old, can bring. Whether it’s striving to be a representative and diverse place to work, ensuring the policies we have in place are supportive and equitable or creating the forums for every employee to have a voice and feel valued, we never want to rest on our laurels but continually push ourselves to do – and be – better.