Account Executive

Location: Remote work with travel required to the areas around Rancho Cucamonga, CA

Annual Compensation: $64,000 - $89,500

Why Choose GMR? Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here youll embark in meaningful work that will make an impact on you and the customers we service. View our employees stories on how we provide care to the world at www.AtaMomentsNotice.com.

Overview

The Account Executive will serve as a liaison to existing customers. This Account Executive is responsible for ensuring positive client relations, high customer service standards, maximizing services at each facility and the identification of new and potential business. Account Executive may also have additional responsibilities for designated large accounts, and have management responsibilities for other Account Representatives where applicable.

Summary / Responsibilities:

• Initiate and maintain routine contacts (to include visits, phone calls and mailings) to existing clients in order to ensure smooth working relationships (field based marketing).
• Build solid relationships with personnel at various facilities in order to promote services and assist in the identification of new business opportunities.
• Validates and interprets information gathered through on-site visits, local and industry and competitive intelligence.
• Work with Operations, Business Development and the Communication Center(s) to develop and implement Service Promise Plans.
• Responsible for the gathering of information regarding competition and have thorough understanding of competitors in assigned Operating Area.
• Work with Business Development in developing effective communication and marketing material (for internal and external purposes).
• Demonstrate a professional approach to creating value and gaining confidence in AMR services from customers.
• Assist operations in the development of systems that encourage feedback from crews regarding barriers in service and service incidents.
• Works with Business Development to create and implement an aggressive Operational Growth & Customer Retention (OGCR) plan.
• Respond to, document and ensure follow up to all service inquiries received from internal and external customers in a timely and thorough manner.
• Ensure marketing materials are being distributed to the target audience.
• Create and build awareness of the organization and brand.
• Organize and oversee advertising and communication campaigns.
• Event planning and organization. Organize and attend special events such as conferences, seminars, receptions, and exhibitions.
• Provides updates to Program Director on all projects and to Senior Leadership and Special Services on an as needed basis.
• Adhere to all company policies and procedures.
• Other duties as assigned.

Qualifications:
Education & Industry Experience

• BA/BS degree in Marketing, Business, or related field preferred.
• Minimum of two (2) years experience in the field as an EMT or related area. EMT Certification required.
• In depth understanding of services and operation within the air medical industry and healthcare industry preferred.
• Combination of education and experience considered Licenses, Registrations or Certifications
• Valid state drivers' license.

Learn how our values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers.?

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.