Job Title: Business Analyst 3

Location: Austin, TX 78751

Onsite/Remote/Hybrid: Hybrid

Duration: 1 year

JOB RESPONSIBILITIES AND SKILLS

Project Scope:

The Claims Management Division (CMD) within the Medicaid and CHIP Services (MCS) Department is responsible for Long Term Care (LTC) Claims Adjudication through management of the Claims Management System and related support operations maintained by the Texas Medicaid & Healthcare Partnership (TMHP).

Responsibilities:

• The Worker will be responsible for delivering quality products that meet the state's desired operational and technical requirements.
• The worker will have considerable latitude to use their experience and judgement to ensure successful completion of their assigned tasks.
• The Worker will be required to multi-task, analyze priorities, communicate clearly, and set expectations for the phases of the project.
• The worker will be responsible for communicating with multiple internal and external stakeholders including program and technical staff, and other contracted and vendor resources.
• The Worker will participate in meetings, track deliverables and schedules, and alert management of any issues that may impact providers.
• Analyzes program policies, procedures, and processes to determine the impact on business systems and functional areas.
• Analyzes and reviews system, data, and project deliverables such as business user requirements, design documentation, test plans, and risk assessment plans to ensure business and technical requirements are met.
• Works with program area staff to solicit, analyze and document business processes and requirements.
• Acts as a liaison between state staff and vendors to translate operational and business requirements to vendors.
• Serves as the Product Owner for an agile team, including working with agile/scrum teams of contracted software vendors to implement system changes.
• Analyzes and writes User Stories with Acceptance Criteria based on business needs and according to the Agile methodology.
• Develops and maintains business user test scenarios and participates in systems and user acceptance testing.
• Creates use case scenarios, test plans, and exit criteria that accurately map back to the documented business requirements or user stories.
• Reviews, analyzes and executes test cases with a formal testing tool.
• Tracks, documents and reports the status of testing.
• Evaluates proposed test strategies to ensure appropriate test coverage.
• Identifies potential project risks and issues and develops mitigation strategies,
• Reports project status to management on established timelines.
• Documents action items and business decisions.
• Conducts meetings and/or presentation tasks as needed.
• Manages schedule for deliverables as established.
• Other duties as assigned related to the project.

Mandatory Skills:

1. 8 years of Experience in performing complex business analysis and writing technical documentation.
2. 8 years of Experience reporting project status to management including risks, issues, and key decisions.
3. 8 years of Experience identifying project risks and issues; and developing/implementing mitigation strategies.
4. 8 years of Experience in effective general written/oral communication, including documenting requirements, deliverables, test scenarios and project status.
5. 8 years of Experience utilizing business analysis skills and interacting with business end users to gather, validate and document business requirements and translate into technical solutions to satisfy the business needs.
6. 8 years of Experience performing review and approval processes of complex technical user and system requirements written by vendors.
7. 8 years of Experience with Microsoft Office products (Teams, Word, Excel, PowerPoint).
8. 8 years of Experience coordinating and developing test plans/strategies, exit criteria and test scenarios.
9. 8 years of Experience executing detailed test cases within a complex software environment.
10. 8 years of Experience using testing management software.
11. 8 years of Experience with Microsoft Project or similar project management software.
12. 8 years of Experience utilizing the Agile software development methodology.
13. 8 years of Experience as Senior Business Analyst and Agile Product Owner.
14. 8 years of Experience with Medicaid systems and processes.
15. 8 years of Experience in claims processing.

Desirable Skills:

1. 4 years of Experience in Texas Medicaid programs.
2. 2 years of Experience with long term care services.