145 Insurance Customer Service Representative Jobs in Orlando, FL
Amy Rossi & Associates is Hiring an Insurance Customer Service Representative Near Orlando, FL
Job Description
Join Rossi & Associates, a reputable insurance agency committed to providing exceptional customer service to our clients. Located in the heart of Orlando, Florida, our team prides itself on delivering personalized solutions and guidance to meet the unique needs of each customer.
We are currently seeking a dedicated Insurance Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, assisting them with policy inquiries, claims processing, and general insurance questions. You will have the opportunity to build lasting relationships with customers and ensure their satisfaction with our services.
If you are passionate about customer service, enjoy working in a collaborative environment, and are looking to make a positive impact in the insurance industry, Rossi & Associates is the place for you. Apply now to join our team!
Once you apply, you will receive an assessment via email, please complete the assessment to be considered for the position.
Benefits
Paid Time Off (PTO)
Flexible Schedule
Mon-Fri Schedule
Retirement Plan
Health Insurance
Career Growth Opportunities
Hands on Training
monthly bonus opportunity
monthly bonus opportunities
bi-weekly team meeting
team building events
Responsibilities
Client Interaction: Provide superior customer service by helping clients with policy inquiries and requests.
Policy Management: Assist clients in understanding their insurance coverage, making changes, and renewing policies.
Claims Support: Guide clients through the claims process, ensuring timely and accurate resolutions.
Documentation: Maintain accurate records of client interactions, policy updates, and service requests.
Communication: Keep clients informed about industry updates, policy changes, and new offerings.
Collaboration: Work closely with team members to ensure seamless service delivery and client satisfaction.
Requirements
Requirements:
- Communication Skills: Excellent verbal and written communication skills.
- Customer Focus: Strong commitment to providing exceptional customer service.
- Organization: Ability to multitask, prioritize, and manage time effectively.
- Problem-Solving: Capacity to analyze situations and provide effective solutions.
- Team Player: Collaborate effectively with colleagues and contribute positively to the team dynamic.
- Insurance Experience: Previous experience in insurance customer service is a plus.
-Bilingual is a plus
Job Summary
Full Time
$43k-47k (estimate)
09/07/2024
10/14/2024
The job skills required for Insurance Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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