Fast paced, growing technology and management services firm seeks a Hands On Manager of IT to oversee IT Infrastructure, and systems support. The Manager of IT will oversee 2 staff members and will grow the team as necessary.

Responsibilities:

• Install devices and firewalls, and monitor performance of Azure, VMs, software and hardware

• implementation controls, troubleshooting, and problem resolution of Office 365

• Implementation, troubleshooting, and problem resolution of various desktop, printers, routers, switches, and VPNs

• Creation and implementation of procedures/documentation used in the support of IT infrastructure systems and services

• Support proprietary software, utilizing ticket system to track bugs and fixes, and follow-through with software development team

• Support engineering team by participating, in pre-release QA and testing

• Create and maintain systems documentation, diagrams and IT procedures

• Proactively gather system requirements and translate the requirements into a detailed design document

• Installing, administering and troubleshooting an organization's security solutions

• Developing and supporting organizational security standards, best practices, preventative measures and disaster recovery plans

• Staying up-to-date on IT security trends and information

• Recommending security enhancements to management

• Support of desktop, mobile, and network security

Qualifications:

• Bachelor’s Degree in Information Technology or Computer Engineering preferred

• 7 - 10 years experience supporting an environment comprising of Azure, VMWare, Office and Exchange 365

• Experience supporting the complete network including, routers, switches, VPN, and various desktops and printers.

• Experience with management of enterprise backup and recovery systems.

• Experience managing virtualized environments, preferably VMware 5.5 and up.

• Experience with Project Management software

• Experience with databases, networks, upgrading hardware and software, designing networks, laying out the infrastructure for LANs, troubleshooting network outages and user troubles and the ability to communicate clearly.

• Be up-to-date on the latest security protocols for the LAN and wide area network (WAN)