*Please note: there are TWO job descriptions listed below. The first is an EO & the second for an EA! Our client is hiring for both opportunities. A packaged team is not necessary but welcomed.*
Job Description

Job Title: Escrow Officer

SUMMARY: We are seeking an Escrow Officer with genuine care and concern for the well-being of clients who will help advance continued growth and help continue to position the company as a leader in the title industry.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review purchase contracts to ensure compliance with all terms.
• Prepare required closing documents, including settlement statements, and coordinate edits and revisions as necessary with the clients and parties to the transaction.
• Obtain payoffs, payoff authorizations, wire instruction verifications, or other documents as necessary to help the client meet title requirements and remove title exceptions.
• Demonstrate excellent customer service not only with clients, but also with other parties to the transaction and third-party vendors.
• Act as the main point of contact for communication between the client and the title department, as well as between the client and outside title partners.
• Review the commitment and verify Schedule B requirements have been met for closing.
• Upon closing, disburse funds in accordance with all written instructions from the parties to the transaction.
• Send required documentation for updates and recording as instructed.
• Special projects, including but not limited to, out of balance files, outstanding check reports, outstanding invoice payments, remittance follow-through, dormant escrow account management and file clean up.

KNOWLEDGE, SKILLS AND ABILITIES:

• MUST be actively licensed in the state if required by that state
• Excellent verbal and written communication skills
• Punctual, responsive, reliable and responsible
• Ability to effectively resolve customer service issues
• Exceptional interpersonal skills
• Ability to handle sensitive and confidential information
• Strong organizational skills and ability to handle multiple projects/files and responsibilities
• Attention to detail and focus on accuracy of information obtained and/or provided
• Business acumen - ability to help build and retain business

EDUCATION AND/OR EXPERIENCE:

• A high school diploma is required. Bachelor’s degree highly preferred.
• Previous experience in residential escrow processing or as an escrow officer required.
• Customer service and writing experience required.

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Job Description

Job Title: Escrow Assistant

SUMMARY: As an Escrow Assistant, you will play a crucial role in facilitating real estate transactions by ensuring the smooth handling of funds and documents between buyers, sellers, lenders, and other involved parties. Your primary responsibility will be to coordinate and manage the escrow process from start to finish, ensuring compliance with all relevant laws, regulations, and company policies.

Responsibilities:

1. Escrow Management:

• Open and maintain escrow accounts for real estate transactions.
• Review contracts, purchase agreements, and other related documents to gather necessary information.
• Calculate and verify the accuracy of financial figures, including deposits, prorations, and closing costs.
• Coordinate with lenders, real estate agents, attorneys, and other stakeholders to obtain required documents and information.
• Ensure all parties involved in the transaction are informed about the status of the escrow process.

2. Document Preparation and Review:

• Prepare and review escrow instructions, amendments, and other relevant documents.
• Examine title reports, surveys, and insurance policies to identify potential issues or discrepancies.
• Coordinate with title companies to obtain title insurance and ensure proper coverage.
• Verify the accuracy and completeness of all documents related to the transaction.

3. Fund Disbursement and Accounting:

• Calculate and allocate funds for various transaction components, such as down payments, commissions, and fees.
• Coordinate with lenders to ensure timely funding and receipt of loan proceeds.
• Prepare closing statements and settlement statements accurately reflecting all financial details.
• Disburse funds to the appropriate parties upon completion of the escrow process.
• Maintain accurate records of all financial transactions and ensure compliance with accounting principles.

4. Compliance and Communication:

• Stay updated on relevant laws, regulations, and industry practices related to escrow and real estate transactions.
• Ensure compliance with all applicable legal and regulatory requirements.
• Communicate effectively and professionally with clients, real estate agents, lenders, and other stakeholders to provide updates on the escrow process.
• Address any inquiries, concerns, or issues promptly and professionally.

Requirements:

• High school diploma/equivalent (bachelor’s degree in a related field is a plus).
• Proven experience as an Escrow Processor or in a similar role within the real estate industry.
• Strong knowledge of escrow procedures, real estate transactions, and relevant laws and regulations.
• Familiarity with escrow software and other relevant tools.
• Excellent organizational and time management skills to handle multiple tasks and deadlines.
• Attention to detail and accuracy in reviewing documents and financial figures.
• Strong communication and interpersonal skills to interact effectively with various stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using computer systems and software, including Microsoft Office Suite.