André Global Inc. is a global provider of information technology services. Since 2002, we have helped our clients in the APAC region achieve their business goals by leveraging the power of technology. In 2016, we entered the AMERICAS to re-create similar success here as well. Headquartered in New York City, we are now serving our global clients.
We strive to deliver customer satisfaction through our service quality to all our clients!
Our global and diverse team helps our customers achieve their project goals at a faster pace with high affordability but without any compromise on quality. We take pride in providing an outstanding quality of service to all our customers starting from startups, small businesses to Fortune 500.
With more than a decade of experience servicing customers across geographies, we have stationed ourselves at a unique position in the global market. Our ability to assemble the best workforce in record time has been a great asset to our clients.
This is a contract-to-hire position with our Insurance Client. Client is actively seeking a passionate, driven Senior, Database Engineer to provide operational support for Database Systems, design and build database systems using automation in both data center and cloud platforms, including identifying build defects and create self-healing routines.
Location: Bethlehem, PA or Holmdel, NJ. Local candidates are preferred. The Database Service is scheduled to work Monday through Friday 8:00 AM ET till 5:00 PM ET. The resource will be required to work 2 days per week in either the Bethlehem or Holmdel office. We operate on a 24x7x365 using an on-call rotation which the candidate will be a part of.
You HaveIn-depth knowledge and troubleshooting skills in the following:
Must Have Skills

• 10 years of MS SQL Server DBA experience
• MS SQL Server replication, always on, and mirroring experience
• SQL coding and tuning experience
• Power Shell scripting and automation experience
• SQL Server Management Studio experience
• Working knowledge of SSIS and SSRS
• AWS/Cloud Services experience: EC2, RDS, and Aurora Cloud deployments experience: Jenkins, Bitbucket, Terraform
• Hands-on, technically adept DBA, capable of performing required DB tasks
• Strong troubleshooting/performance tuning skills
• Ability to assess and improve SQL performance
• Understanding of MS SQL Server underlying storage engine
• Ability to Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
• Profile server resource usage, optimize and tweak as necessary
• Expert level MS SQL Server RDBMS installation/configuration, patching, troubleshooting, performance tracking/tuning, back-up/recovery, remote monitoring skills with hands-on experience in large and very dynamic environments
• Strong commitment to following SDLC/Change-Management principles
• Self-starter and be able to perform work with minimal supervision
• Knowledge of data quality, data management, and data testing strategies and practices
• Strong communication skills, both oral and written
• Strong experience working with ticketing tools such as ServiceNow, Zenoss, Foglight, or other monitoring tools, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool)
• Strong problem-solving and troubleshooting skills
• Keen analytical and structured approach to problem solving
• Ability to accommodate flexible work schedules

Desired Skills

• Ability to diagnose problems and triage/resolve issues across various tiers (application, network, database, server, or storage tiers)
• Ability to implement automation to reduce manual administrative tasks through use of jobs, scripts, or other techniques
• Experience in DB2 UDB, Oracle, Postgres, MySQL, and/or Cassandra is plus
• Experience with configuration management tools: SCCM; Puppet; or Ansible.
• Development or enhancement of training and upskilling programs
• Bachelor's Degree or similar required

You Will

• Be part of an on-call rotation providing 24x7x365 incident and outage response, including non-business hours support
• Perform initial investigation and/or troubleshooting of database and database system issues to resolve issue & determine root cause
• Process all support requests within SLA by following procedural requirements
• Escalate to vendors, where necessary, to ensure timely resolution
• Thoroughly document steps taken to resolve incidents and fulfill catalog requests within ServiceNow tickets
• Develop, document, and update standard operating procedures and knowledgebase articles
• Identify, address, and resolve repeating alert trends to improve stability and performance
• Suggest defects and product/infrastructure enhancements to improve stability and automation
• Participation in periodic skills enhancement sessions and training courses
• Be a project lead, as well as a project participant for various activities: cloud migration, lifecycle management, application modernization, capacity planning, financial optimization, performance, and stability optimization, build and design state configuration automation, etc.