Overview: We are seeking a Customer Service Representative to join our team. The ideal candidate will have strong communication skills and a passion for providing exceptional customer service. This position offers the opportunity to work in a dynamic and fast-paced environment. Responsibilities: - Respond to customer inquiries via phone, email, and in-person - Assist customers with product information, pricing, and order processing - Resolve customer complaints in a professional manner - Process sales orders and returns accurately - Collaborate with the sales team to meet customer needs - Maintain customer accounts and records Qualifications: - Previous experience in customer service or sales administration preferred - Excellent communication skills, both verbal and written - Ability to communicate effectively in Spanish is a plus - Knowledge of HIPAA regulations is desirable - Strong attention to detail and problem-solving skills - Bilingual proficiency is advantageous - Familiarity with market trends and sales techniques Join our team and enjoy benefits such as professional development opportunities, competitive pay, and a supportive work environment. If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity as a Customer Service Representative.

Job Type: Full-time

Pay: $36,000.00 - $60,000.00 per year

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

License/Certification:

• Insurance Producer License (Required)
• Life Insurance License (Required)

Ability to Commute:

• Faribault, MN 55021 (Required)

Ability to Relocate:

• Faribault, MN 55021: Relocate before starting work (Required)

Work Location: In person