Job Details

Position Purpose:

The Kitchen Cashier plays a crucial role in ensuring a positive dining experience for students and guests by efficiently processing transactions, providing excellent customer service, and maintaining a well-organized and clean checkout area. The cashier supports the dynamic needs of a college environment, contributing to a welcoming and efficient dining experience.

Essential Duties:

• Greet customers in a friendly and welcoming manner, creating a positive atmosphere for students, faculty, and guests.
• Process customer payments accurately and efficiently using the point-of-sale (POS) system, ensuring quick and smooth transactions during busy periods.
• Accept various payment methods, including cash, credit/debit cards, meal plan scans, mobile payments, and coupons, accommodating the diverse needs of a college community.
• Assist customers with questions regarding menu items, including allergen information, and provide recommendations to enhance their dining experience.
• Stay informed about the menu, ingredients, and daily specials, promoting items to customers.
• Calculate and provide accurate change to customers, ensuring trust and reliability in handling financial transactions.
• Ensure the cash register is balanced at the end of the shift, maintaining accurate financial records.
• Maintain a clean and organized checkout area, creating a pleasant and efficient dining environment.
• Assist in maintaining the overall cleanliness of the front of the kitchen, ensuring a hygienic and inviting space for customers.
• Restock merchandisers with drinks and food, ensuring popular items are always available.
• Monitor and maintain inventory stock for the front of the house, ensuring it is adequately stocked and follows First-In-First-Out (FIFO) practices to minimize waste.
• Follow company policies and procedures related to cash handling, customer service, and food safety, ensuring compliance with standards.
• Adhere to hygiene and safety guidelines to maintain a clean and safe work environment, prioritizing the health and safety of students and staff.
• Collaborate with kitchen staff and management to ensure a seamless operation, addressing any issues that arise promptly and effectively.
• Provide exceptional customer service, building rapport with regular customers and contributing to a welcoming college dining experience.
• Support special events and catering needs as required, assisting with setup, service, and cleanup to ensure successful events.
• Work extended hours during conferences and special events, demonstrating flexibility and dedication to meet the increased demands.
• Participate in team meetings and training sessions to stay updated on procedures and enhance skills relevant to the role.
• Contribute to a team-oriented environment, supporting colleagues and fostering a cooperative spirit in the kitchen.

Knowledge, Skills, and Abilities:

• Proficiency in processing payments accurately, making change, and balancing the cash register at the end of the shift.
• Strong numerical skills and attention to detail.
• Ability to multitask and handle a fast-paced environment, especially during peak dining hours.
• Effective problem-solving skills to address customer inquiries and resolve issues promptly.
• Positive attitude and a willingness to learn, adapting to the dynamic needs of a college environment.
• Ability to stand for extended periods, perform repetitive tasks, and lift moderate weights if required.
• Strong verbal communication skills to interact effectively with customers and kitchen staff, ensuring clear and efficient communication.
•  Reliability and punctuality, ensuring consistent presence for scheduled shifts, and contributing to a dependable dining service team.
• Flexibility to work extended hours during conferences and special events, demonstrating a commitment to meeting the needs of the college community.
• Must be able to effectively operate a Windows-based computer and navigate Microsoft Office Suite.