Description
Real Estate Company Staging Operations Manager
Want to know how the real estate game works? Want to have a job that will give you unlimited income potential? Want to create your own career path or run your own show? You came to the right place!
We are looking for a motivated Real Estate Staging Operation Manager!
Compensation: $70,000 base plus monthly commission, 401k, vacation and sick pay
Responsibilities
Moving & Driving Responsibility:
• Be able to drive truck back and forth from storage to client's home.
• Pack and prepare Items according to the pull sheet prepared by the designer.
• Stage some homes independently with minimum supervision.
•At the destination, movers help prepare and pack customers' items to prevent damage during transit. Their tasks include taking apart furniture, wrapping items in bubble wrap or stretch wrap, putting loose items in boxes and sealed bags, and using straps and cardboard sheets on large items. (we are not movers, but we may have to move customer stuff from time to time in redesign homes).
• Load and Unload Items from the truck.
•Movers use equipment like dollies and ramps to load customers' items from their buildings to the moving truck. They arrange items in the truck to fit the load and prevent objects from falling or getting damaged. At the destination, movers take the items off the truck and place them in the location the customer requests.
• Take inventory : keeping track of all items to make sure nothing gets lost or damaged.
• Handle customer Requests in a timely manner.
• Perform cleaning and maintenance Tasks on all the furniture and staging items.
• Do basic house clean-up tasks like the removal of trash, basic landscaping around the yard, power washing the building, etc.
• Clean, repair and maintain the furniture during non-staging days.
Handyman Responsibility:
•Perform basic tasks including painting, patching, and other basic house maintenance repairs.
•Detect and report the need for maintenance repairs on each home.
•Respond to clients' maintenance requests in a timely and professional manner.
•Perform basic plumbing and electrical repairs.
•Maintain the cleanliness of the workspace.
•Conduct performance assessments of company appliances, such as refrigerators, microwaves, stoves, ovens, and coffee makers.
•Provide clients with support and guidance on maintaining their homes.
•Assist project manager with providing bids and quotes on each project.
Supervisor Responsibilities:
•Maintain staging inventory.
•Update daily expense sheet.
•Manage the sales manager's weekly sales activities and booking pace.
•Work with the sales manager to manage daily/weekly and monthly schedules.
•Work with the designer and sales manager to purchase new items.
•Review accounts receivable with the sales manager.
•Sales calls with the sales manager.
•Work with sales manager and designer to plan monthly budget and booking pace.
•Process bi-weekly payroll.
•Manage mover/designer weekly schedule.
•Monthly action plans.
Qualifications
•Good driving record is a must, Ability to drive a 17-foot or 21-foot truck.
•Previous working experience in a similar role will be a big plus.
•Ability to work with hardware tools and other power equipment.
•Extremely organized with good communication skills.
•Detail-orientated with an aptitude for problem-solving.
• Physical ability - lifting, loading, and unloading heavy boxes and items like furniture.
• Customer service - movers have a key role in customer service since they need to follow their customers' requests, answer their questions, and sometimes defuse situations with dissatisfied customers.
• Teamwork - movers usually do not work alone and need to interact with a driver and other movers to effectively complete each job assignment.
• Organization skills - they use their organizational skills to plan how to best pack items and arrange them in the moving truck.
• Good communication skills - creating inventory reports requires movers to have good writing and verbal communication skills to help them keep the moving team and customers informed.