We Are Patterson! Patterson Companies, Inc. is focused on providing the best products, technologies, services and business solutions to the animal and oral health markets.

This is an opportunity to work alongside the best in the dental industry to provide a first-class customer service. Join a company that is Passionate, Focused, Always Advancing, and People-First.

As a Service Technician, you will :

Safely remove, modify, repair, and install various dental equipment under general supervision with the ability to work independently after training.

Follow checklists, ensuring all critical parts are examined.

Demonstrate knowledge on the installation procedures and jobsite protocol.

Customer Service : Supports customer needs through responding in a timely and professional manner. Demonstrates passion and a people-first approach by treating customers in a respectful and considerate manner.

Builds and maintains customer relationships through follow-up and courteous and approachable interactions.

Communication : Understands and conveys information to our customers. Listens attentively and asks questions when necessary.

Uses general terminology to explain technical aspects of using technology to a non-technical audience.

Additional Responsibilities :

Inventory Management : Determines parts, supplies or tools needed to complete service requests. Manages vehicle inventory and restocks as necessary.

Personal / Vehicle Safety : Safety is a primary focus for the Patterson Dental service department. Each employee must maintain a quality driving record and represent Patterson Dental while driving a company vehicle.

Proper vehicle maintenance should be scheduled regularly to ensure we maintain a safe fleet on the road.

Job Qualifications

High school diploma or equivalent

Mechanical aptitude required

Requires basic computer skills and / or ability to use smart phone / tablet

Valid driver’s license along with good driving record

Must be able to lift boxes and dental supplies up to 1-25 pounds

Last updated : 2024-07-02