Property Turnover and Maintenance Manager

About the company

Annapolis Property Services is a specialist in long-term residential property management and the leading management company in the Annapolis area. We are privately owned and operated, with over 600 properties under management. We are committed to connecting responsible property owners with quality residents to ensure a stress-free experience. We achieve this through strong, supportive teamwork and providing the very best service and value.

Company Culture

Create a positive environment that allows team members to take initiative, learn, grow, support one another, and enjoy coming to work. 

• Encourage independent thinking and problem-solving
• Clear communication and responsibilities
• Look to promote from within where possible
• Acknowledge and Reward success 

Location: Annapolis, MD

About the position

The role will be responsible for recruiting turnaround workers, quoting and overseeing property turnarounds, managing day-to-day operations of work crews, and managing a team of two full-time in-house maintenance technicians and two remote support staff. 

This position requires close collaboration with the property management team to ensure that rental turnovers and repairs meet the required standards and timelines.

APS holds an MHIC - General Contractor license which the role will work under.

Primary Responsibilities:

Crew Recruitment:

• Identify, recruit, and hire skilled turnaround workers for painting, repairs, and renovations.
• Maintain a reliable pool of skilled workers to ensure project demands are met.

Quoting and Budgeting:

• Prepare detailed quotes for rental property turnarounds and major repair projects.
• Develop and manage turnaround budgets, ensuring cost-effectiveness and efficiency.

Turnaround & Repair Management:

• Oversee and manage worker crews on a day-to-day basis.
• Ensure all work is completed to the highest standard and within specified timelines.
• Conduct regular site inspections to monitor progress and quality of work.

Inhouse Team Management:

• Manage a team of four, including two full-time in-house maintenance technicians and two remote administrative support staff.
• Provide leadership, guidance, training, and support to the team, ensuring effective communication and collaboration.
• Conduct regular performance reviews and facilitate professional development opportunities for team members.

Collaboration with Property Managers:

• Work closely with the property management team to understand project requirements and timelines.
• Ensure that all turnovers and repairs align with the property managers' directions and expectations.
• Provide regular updates on project status, including any issues or delays.
• Work with property managers to provide quotes in line with rental owner budgets.

Key Qualities and Working Environment:

• Must be flexible, coachable, and responsive to feedback
• Ability to work well under time constraints in a fast-paced, collaborative industry

Qualifications:

• Fluency in English and Spanish (both spoken and written) with the ability to manage Spanish-speaking crews
• At least five years of experience in residential construction, painting, and repairs.
• Excellent leadership skills with proven experience managing skilled workers, particularly in property renovations and repairs.
• Proficiency in Google Suite (email/calendar/chat), property management software, and online project management software tools
• Ability to prepare accurate quotes and manage project budgets.
• Strong communication and collaboration skills.
• Attention to detail and commitment to quality.

Benefits:

Employment type: Full-time salaried position, based on a 40-hour workweek

Compensation: Salary commensurate with experience (combination of base salary and commission)

Paid time off: 10 Paid days per year, increasing by one additional day for every year worked up to 20 days. 

Holidays: Paid time off for six major holidays, plus one floating holiday

Health Care:   Company funded 90% of the standard company health insurance plan - After the first 90 days

Retirement:   401k available (up to 4% company match) after 1-year anniversary 

Phone: Company smartphone provided

Transportation: Work truck or van provided 

Computer: Company-provided computer.