67 Remote Customer Service Representative Jobs in Columbia, SC
Annuity Health is Hiring a Remote Remote Customer Service Representative
To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable
with technology and can easily understand and learn the technical requirements of the position.
Duties/Responsibilities
- Provide exceptional patient service in the name of the client
- Contact patients via telephone to collect payment on medical bills
- Communicates accurate information to patients in a clear, concise and professional manner
- Review patient accounts and documents patients’ interaction and feedback
- Negotiates appropriate and reasonable payments with customers
- Sets up patient payments via check, electronic transfer or credit card
- Responsible for understanding and complying with all policies and procedures
- Meets or exceeds established goals
- Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
- All other duties as assigned by management
- Customer/Client Focus
- Communication Proficiency
- Confidentiality/Integrity
- Teamwork Orientation
- Basic computer skills necessary
- Customer service experience preferred
- Prior medical billing or healthcare revenue cycle experience strongly preferred
- High school diploma or General Education Development (GED) Certificate required
- One to two years of college preferred
Job Summary
Full Time
$35k-43k (estimate)
03/16/2023
09/21/2024
annuityhealth.com
Westmont, IL
<25
Related Companies
The job skills required for Remote Customer Service Representative include Customer Service, Communication Skills, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Representative. You can explore the career advancement for a Remote Customer Service Representative below and select your interested title to get hiring information.
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