Description

The Anoka County Job Training Center is dedicated to fostering the success of both individuals and employers through comprehensive workforce development services.

Our mission is to empower the community by providing essential resources and support to enhance career opportunities and economic growth.

We are seeking a motivated and detail-oriented Associate Eligibility Specialist to join our team. In this role, you will be responsible for determining eligibility for various employment and training programs offered by the Minnesota Department of Employment and Economic Development, as well as public assistance programs.

Your work will directly contribute to the well-being and self-sufficiency of individuals in our community by providing crucial case management services.

This is a full-time, non-exempt, hybrid position. Interviews will take place the week of June 24, 2024 for those selected to move forward in the hiring process.

Pay & Benefits

• Salary : $48,006 to $56,409 ($23.08 to $27.12 per hour).
• 2024 Anoka County Salary Schedule Grade 28 : $48,006 to $64,812 ($23.08 to $31.16 per hour).
• 24 days of paid flexible time off and up to 12.5 paid holidays.
• Comprehensive insurance, including medical, dental, vision, flex benefits and more at .
• Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
• Pension plan and other retirement investment options.
• Advancement / professional development opportunities.

Work Location

• This position will work at Blaine Human Services Center, located at 1201 89th Ave NE, Blaine, MN 55434.
• This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office.
• Expected work hours are Monday Friday 8 : 00 a.m. 4 : 30 p.m.

Job Duties and Responsibilities

• Monitor the incoming inquiries and determine appropriate program applications to provide depending on certain applicant information.
• Review applications to determine manual, non-system generated eligibility for Minnesota Department of Employment and Economic Development employment and training programs and public assistance programs.

Provide information, applications, and detailed instructions to applicants of programs and services available.

• Process applications for eligibility and ensure they meet all program requirements. This includes a thorough knowledge of acceptable documents for each program to verify several points of eligibility which may vary from program to program.
• Assist in the interpretation of medical records, tax records, pay-stubs, bank documents, immigration documents, legal documents and other documents needed to determine eligibility and compliance with federal and state rules.
• Support information gathering needs while working under time constraints to process emergency requests.
• Connect clients to appropriate resources and services.
• Assist in developing a plan for meeting basic needs, attaining self-sufficiency, and stabilizing solutions.
• Maintain detailed, accurate records that support eligibility, meet monthly deadlines, and accurately interface with software programs.

Qualifications and Requirements :

Minimum Knowledge, Skills, and Abilities Needed

High School diploma

Preferred Knowledge, Skills, and Abilities Needed

• Degree in Behavioral Science, Human Services, Education or related field
• One year of customer service experience
• Strong verbal and written communication skills

Physical Demands and Work Conditions

• Standard office environment
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers.

Ability to see colors, shades, and brightness

• Hearing abilities required for general and phone communication, signals, and machine sounds
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities.

Frequent wrist and finger manipulation to complete computer work

• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and / or a personal vehicle
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process.

A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal / driving background check, drug screen and DOT physical, and / or other qualifications checks may be necessary for certain positions.

Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and / or verify their qualifications in connection with the position sought.

Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees.

We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County’s 369,000 citizens in a respectful, innovative, and fiscally responsible manner.

If your career aspirations resonate with our mission, we invite you to with Anoka County! Hear from other Anoka County employees .

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification.

It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you have questions about the hiring process, please visit :

Anoka County is an Equal Opportunity Employer, please see our EEO policy :

Last updated : 2024-06-11