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Customer support associate
$37k-47k (estimate)
Full Time | Business Services 7 Days Ago
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Anomaly Squared is Hiring a Customer support associate Near Topeka, KS

Anomaly Squared is growing again and if you’re looking to join a fun, laid back environment that provides opportunities for personal and professional growth, please consider applying.

A² is an innovative customer contact center that offers a launching point for all employees to advance on their career path.

Position Description :

We are seeking At-Home Contact Center Specialists available to work Full-time or Part-time . You would be responsible for qualifying callers for programs, products or services that our clients offer through outbound and inbound calls, including but not limited to, Appointment Scheduling, Insurance Lead Qualification, Patient Recruitment, and Medical Appointment Setting.

We work with some of the best and most recognized companies in their industries, so professionalism and excellent communication skills are a must!

Wage :

$10.00 per hour with career path incentive.

Requirements

  • High School Diploma or GED is required
  • Great Verbal and Written Communication Skills
  • Working Knowledge of Windows Based Operating Systems including Google Chrome
  • Ability to Adapt in a Fast-Changing Environment
  • Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
  • Webcam
  • Internet access
  • Must have a desk / workstation in a quiet workspace

Benefits

Employment BENEFITS :

Remote work.

Remote training.

For Full-time employees ONLY :

Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected.

401(k) after 90-day probationary period if elected.

PTO after 6 months of employment.

NOTE : We are accepting online applications only. Unfortunately, there is no time available to handle additional phone call inquiries for the limited number of spaces we have open.

Anomaly Squared is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Last updated : 2024-06-18

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-47k (estimate)

POST DATE

06/20/2024

EXPIRATION DATE

09/18/2024

WEBSITE

anomalysquared.com

HEADQUARTERS

GREENSBORO, NC

SIZE

100 - 200

FOUNDED

2011

CEO

JERRY WASS

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About Anomaly Squared

Schedule your FREE Consultation here: http://bit.ly/2gUckQb Anomaly Squared is a contact center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies. We know that your employees' time is both limited and valuable. With our live transfer and lead qualification service, we will transfer directly to your sales team individuals who have been prequalified and are ready to buy. This allows your employees to focus their energy on their most crucial task - making the sale. We become a valuable extensi...on of your company. From making initial contact to building brand loyalty, Anomaly Squared has the tools and expertise needed to complement your staff and to help them do their jobs better. By owning and operating all of our call centers, we have the ability to customize and conform to our clients needs, personalizing our system into a perfect fit for you. More
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The job skills required for Customer support associate include Communication Skills, Written Communication, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support associate positions, which can be used as a reference in future career path planning. As a Customer support associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support associate. You can explore the career advancement for a Customer support associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Associate job description and responsibilities

Understand customer requirements so as to provide appropriate clarifications and solutions.

01/11/2022: Chattanooga, TN

Route and direct customer requests to appropriate personnel.

01/03/2022: Allentown, PA

Work within various teams to ensure outstanding customer service.

03/12/2022: Atlantic City, NJ

Support agents can find out which tickets need their attention the most by creating customized ticket views.

02/26/2022: Alexandria, LA

Develop professional relationships with ongoing customers through excellent customer service.

02/25/2022: High Point, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Associate jobs

To save time on responding to common questions, Freshdesk lets support reps create canned responses.

03/10/2022: Boca Raton, FL

Listen attentively and actively.

02/25/2022: Charleston, WV

Take ownership and responsibility.

01/18/2022: Utica, NY

Attending training sessions to grow knowledge of products and to develop customer service skills.

02/25/2022: Springfield, MO

Maintain broad knowledge of customer products and services.

01/13/2022: New London, CT

Step 3: View the best colleges and universities for Customer Support Associate.

Butler University
Carroll College
Cooper Union
High Point University
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