266 Customer Service Professional Jobs in Tampa, FL
AnswerFirst Communications, Inc. is Hiring a Customer Service Professional Near Tampa, FL
- Currently only hiring qualified candidates that are authorized to work in the US in and reside in Alaska, Delaware, Florida, Georgia, Indiana, Montana, Nevada, North Carolina, South Dakota, Tennessee, Texas and Wyoming. Candidates residing in all other states are not eligible for hire at this time.
- Must be able to train 8 am - 4 pm EST for 4 weeks in a virtual environment and meet equipment requirements to begin training
- Must be self-motivated, confident and able to work without having the social environment of a traditional workplace and direct supervision
- Part-time and full-time positions available with split shifts available. Evenings, weekends and holidays a must.
- Typing required (minimum 40 WPM with few errors)
- Outstanding verbal and written communications skills required
- Must be able to multitask (talk, type and follow scripting verbatim)
- Must be able to sit for long periods of time
- Must be technically savvy with computers and virtual working environments
- Must be comfortable handling difficult situations in a professional manner
- Previous call center or work from home customer service experience highly preferred
- We are always looking for Bilingual Customer Service Professionals to include in our diverse workplace
- Must own approved equipment (computer with dual monitors, headset, webcam, UPS back-up), must have high-speed internet with direct connection and own audio resource (VoIP soft phones and/or land line), with a private, enclosed work space free from interruptions and distractions
- Full list of equipment requirements.
- Background check required
Job Summary
Full Time
Business Services
$36k-46k (estimate)
05/27/2024
07/26/2024
answerfirst.com
TAMPA, FL
100 - 200
1998
MATT HERRON
<$5M
Business Services
Related Companies
About AnswerFirst Communications, Inc.
AnswerFirst provides clients and their customers with exceptional 24/7 customer service and answering service solutions. We handle all types of business communications including telephone, email, SMS and chat. We are commonly used for traditional messaging (answering service), direct response, technical support and order processing however, each of our solutions are tailored to each client's particular needs. AnswerFirst is a growing company with more than 2000 international clients. Visit our website at http://www.answerfirst.com for more information.
The job skills required for Customer Service Professional include Customer Service, Call Center, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Professional positions, which can be used as a reference in future career path planning. As a Customer Service Professional, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional. You can explore the career advancement for a Customer Service Professional below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Professional job description and responsibilities
They help customers compare products and services and advise clients about which options meet their needs.
02/12/2022: Asheville, NC
They might also discuss how to use available services or demonstrate the right way to operate a product.
02/14/2022: Canton, OH
Customer service representatives may also offer additional sales and products, or sell products or services directly.
04/02/2022: Florence, AL
They may also handle product returns, cancel services, start services or process refunds.
04/05/2022: Battle Creek, MI
Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.
05/02/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Professional jobs
Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.
03/18/2022: Springfield, OH
When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.
03/22/2022: Elkhart, IN
They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.
04/29/2022: Winston Salem, NC
Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.
03/28/2022: Topeka, KS
Responding to questions with positive language can greatly affect how the customer hears the response.
04/27/2022: Reno, NV
Step 3: View the best colleges and universities for Customer Service Professional.
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